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Early Access EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on May 6th, 2024)- [Thread Closed]

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Early Access EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on May 6th, 2024)- [Thread Closed]

275 Reply
Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 31st, 2023)
2023-11-15 02:58:41

Update on Nov 15th, 2023:

Update the EAP610 v3, EAP613 v1 and EAP615-Wall v1 firmware, which fixed some issues.

  • Before

EAP610_V3_1.4.1_Build 20230828 (Beta)

EAP613_V1_1.4.1_Build 20230828 (Beta)

EAP615-WALL_V1_1.2.0_Build 20230711 (Beta)

  • After

EAP610_V3_1.4.2_Build 20231011 (Beta)

EAP613_V1_1.4.2_Build 20231011 (Beta)
EAP615-WALL_V1_1.2.2_Build 20231018 (Beta)

 

 

Additional Information

All feedback is welcome, including lettings us know about successful device upgrades.

If somehow you encounter an issue during or after the EAP upgrade, it's suggested to contact us with the following info:

  • Omada Controller version 
  • Device Firmware version with Build number (previous and current)
Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#216
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Nov 15th, 2023)
2023-11-16 21:38:40

@Hank21, after upgrading my EAP615-Wall v1 access points to EAP615-WALL(EU&US&CA&JP&EG)_V1_1.2.2_Build 20231018 (Beta), several unidentified wired clients show up in the Client List. The MAC addresses seem to be related to the MAC addresses of the EAP615-Wall access points.

 

 

The access points themselves show up properly in the Device List:

 

 

This was also the case with EAP615-WALL(EU&US)_V1_1.2.0_Build20230711(Beta) but this is not the case with EAP615-Wall(EU)_V1_1.1.6 Build 20230330.

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#217
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Nov 15th, 2023)
2023-11-17 02:44:10

Hello @WM1,

 

WM1 wrote

The MAC addresses seem to be related to the MAC addresses of the EAP615-Wall access points.

 

What do you mean the MAC address related of the EAP615-Wall? Could you take an example to show us the specific information?

May I know the firmware version of your controller?

How many EAP615-Wall do you have? How many unidentified wired clients occur suddenly in total?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#218
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Nov 15th, 2023)
2023-11-17 07:20:01 - last edited 2023-11-17 07:24:59

@Hank21 

 

What do you mean the MAC address related of the EAP615-Wall? Could you take an example to show us the specific information?
The MAC address of the unidentified wired clients are almost similar of the actual MAC address. E.g.:

40-ED-00-E7-40-22 (Device)-> 46-ED-00-E7-40-23 (Client)
40-ED-00-E7-4A-18 (Device)-> 46-ED-00-E7-4A-19 (Client) and 4A-ED-00-E7-4A-18 (Client)

 

May I know the firmware version of your controller?
My OC200 controller has OC200(UN)_v1_1.26.3_20230906.

 

How many EAP615-Wall do you have?
I have five EAP615-Wall access points. These are connected to switch 1, port 1, 2, 3, 4 and 6. The first four all transmit three WLANs, the one on port 6 doesn't transmit a WLAN.

 

How many unidentified wired clients occur suddenly in total?

This seems to fluctuate. Sometimes it's three or four and just now it was seven. It looks like only the access points which transmit WLAN seem to show this behavior. Might it be related to the new Mesh capabilities? (By the way, I do not have Mesh enabled).

 

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#219
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 31st, 2023)
2023-11-19 09:32:40

  @Hank21 

 

Yes I was having the exact same issues with my 655 walls (I have 2 ove them)  All Cients on the 2.4 Ghz would start getting 100% packer loss and the whole 2.4 Ghz became unusable.

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#220
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 31st, 2023)
2023-11-20 02:36:57

Hello @jmacul2，

 

jmacul2 wrote

Yes I was having the exact same issues with my 655 walls (I have 2 ove them)

 

Which of the same issues are you specifically referring to?

Is it that you are also having the issue of unidentified wired clients appearing in the client list after upgrading with EAP615-Wall?

 

Have you ever received the support email who case ID is TKID230815335?

We are looking forward to hearing from you again.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#221
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Nov 15th, 2023)
2023-11-20 09:06:56

Hi @WM1，

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID231137122, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

 

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#222
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Nov 15th, 2023)
2023-11-20 18:39:43

@Hank21, many thanks. I received the support email and I aleady responded to your support engineer with the requested logs files. I will work with her to provide required and relevant information. More than happy to solve this together with you.

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#223
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Nov 15th, 2023)
2023-11-21 01:40:09

Hi @WM1，

 

Could you check your email box again?

Our support team didn't receive your response, could you send the files to support.forum@tp-link.com via TKID231137122 one more time?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#224
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Nov 15th, 2023)
2023-11-21 19:35:31

@Hank21, you're right. Apparently the logfile was too big. I send it again, in two stages. 

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#225
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