TP-Link Community >
Feature Requests >
When sharing webcams with my family members they cannot see the cloud videos.
When sharing webcams with my family members they cannot see the cloud videos.
When sharing webcams with my family members they cannot see the cloud videos.
Posts: 5
Helpful: 48
Solutions: 0
Stories: 0
Registered: 2023-11-11
2023-11-11 05:24:25 - last edited 2025-03-24 06:11:50
Posts: 5
Helpful: 48
Solutions: 0
Stories: 0
Registered: 2023-11-11
When sharing webcams with my family members they cannot see the cloud videos.
2023-11-11 05:24:25 - last edited 2025-03-24 06:11:50
Tags:
When sharing webcams with my family members they cannot see the cloud videos.
How do I fix that?
- I have two Tapo C100 webcams.
- I have just bought one year premium to apprx 150 $
- Everything is working perfect, expect that my family members cannot see the cloud videos in their app
Br. Ask
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
Set as Sub Thread
Cancel Linking?
44 Reply
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2025-06-25
RE:When sharing webcams with my family members they cannot see the cloud videos.
2025-07-08 06:39:34
Allow shared account to create and see daily summary videos
#43
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2025-07-20
Re:When sharing webcams with my family members they cannot see the cloud videos.
2025-07-20 09:38:58
I find it quite a big problem with the cloud service, that my wife gets the notifications about detected movement, but can't see the recording. The notifications are just complete worthless without the possibility to see what has happened in the house.
Please enable recordings to other users as well.
#44
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2025-07-22
Re:When sharing webcams with my family members they cannot see the cloud videos.
2025-07-22 18:21:27 - last edited 2025-07-22 18:23:30
This is really silly and unsecure solution sharing main account credentials with someone else. Please update the app and grant permission to shared accounts. I want my family to see all saving records. At least we must able to grant permission to any account that we want to show recordings!!
#45
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2025-08-01
RE:When sharing webcams with my family members they cannot see the cloud videos.
2025-08-01 13:09:37
It would be nice if we share the camera with family that they are able to view the cloud recordings too. I know the Ring Camera has this capability and hoping Tapo will follow this practice too.
#46
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 48
Solutions: 0
Stories: 0
Registered: 2023-11-11
2023-11-11 05:24:25 - last edited 2025-03-24 06:11:50
Posts: 5
Helpful: 48
Solutions: 0
Stories: 0
Registered: 2023-11-11
Information
Helpful: 42
Views: 4386
Replies: 44
Voters 42
Tags
Report Inappropriate Content
Transfer Module
New message