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My routher frequently disconnecting

subir68

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2023-12-10 08:08:34 - last edited 2024-01-04 12:32:05

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Registered: 2023-12-10

My routher frequently disconnecting

2023-12-10 08:08:34 - last edited 2024-01-04 12:32:05

Tags: #Firmware Update

Model: Archer C80

Hardware Version: V1

Firmware Version: 1.13.2 Build 230824 Rel.74702n(5553)

My Router frequently disconnecting after the firmware update. kindly give me a solution to get rid of this problem.

I am sharing the system log text below.

1 EXCEPTION Exception:|2023-12-10 13:26:17| Assertion failed: &pppParams == params || &ppp6Params == params, file ./ppp/pppLib.c, line 868 .->[404d9de4]->[404e7ca8]->[4039cf74]->[40534780]->[40218d9c]->[40218abc]->[404dc424]->[40480128]->[4053a278]->[40536770]->[40542108]->[40541f10]

2 EXCEPTION Exception:|2023-12-10 13:26:58| Assertion failed: &pppParams == params || &ppp6Params == params, file ./ppp/pppLib.c, line 868 .->[404d9de4]->[404e7ca8]->[4039cf74]->[40534780]->[40218d9c]->[40218abc]->[404dc424]->[40480128]->[4053a278]->[40536770]->[40542108]->[40541f10]

3 INFO 0days, 00:00:05, [tmpd]register tmp app, type: 1

4 INFO 0days, 00:00:05, [portal]portal init

5 INFO 0days, 00:00:05, [lan]LAN: Set interface br-lan0 ip=192.168.0.101 netmask 255.255.255.0.

6 INFO 0days, 00:00:05, [tmpd]register tmp app, type: 2

7 INFO 0days, 00:00:07, [tmpd]register tmp app, type: 4

8 INFO 0days, 00:00:17, [DSLite]Dslite disable

9 INFO 0days, 00:00:18, [wan]STATIC-IP: eth0 set ip 172.19.71.252 mask 255.255.255.128 gateway 172.19.71.129.

10 INFO 0days, 00:00:18, [wan]advanced ddns -wanChanged

11 INFO 0days, 00:00:18, [wan]systool sntpc -sntpRequest

12 INFO 0days, 00:00:18, [dnsproxy]Register Dns Detect

13 INFO 0days, 00:00:18, [portal]portal not enabled

14 INFO 0days, 00:00:18, [portal]portal stop

15 WARNING 0days, 00:00:18, [cwmp]cwmp is not start

16 INFO 0days, 00:00:18, [httpd]Http server start!

17 INFO 0days, 00:00:18, [httpd]Http remote server start!

18 INFO 0days, 00:00:18, [httpd]Https remote server start!

19 INFO 0days, 00:00:22, [wan]Wan ethernet port plug on.

20 INFO 0days, 00:00:22, [wan]STATIC-IP: eth0 set ip 172.19.71.252 mask 255.255.255.128 gateway 172.19.71.129.

21 INFO 0days, 00:00:22, [wan]advanced ddns -wanChanged

22 INFO 0days, 00:00:22, [wan]systool sntpc -sntpRequest

23 INFO 0days, 00:00:25, [dhcps]Lease host name not found.

24 INFO 0days, 00:00:25, [dhcps]Send OFFER with ip 192.168.0.100.

25 INFO 0days, 00:00:25, [dhcps]Lease host name not found.

26 INFO 0days, 00:00:25, [dhcps]Send OFFER with ip 192.168.0.100.

27 WARNING 0days, 00:00:25, [dhcps]Lease host name not found.

28 INFO 0days, 00:00:25, [dhcps]Send ACK to 192.168.0.100.

29 WARNING 0days, 00:00:25, [dhcps]Lease host name not found.

30 INFO 0days, 00:00:25, [dhcps]Send ACK to 192.168.0.100.

31 INFO 0days, 00:00:26, [dnsproxy]Register Dns Detect

32 INFO 0days, 00:00:26, [dnsproxy]Register primary = 0x814713ac, secondary = 0x8080808

33 ERROR 0days, 00:00:26, [inetd]INETD: select error, abort.

34 WARNING 0days, 00:00:26, [cwmp]cwmp is not start

1 Accepted Solution

Sunshine

2023-12-11 11:23:15 - last edited 2024-01-04 12:32:05

Posts: 6334

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Re:My routher frequently disconnecting-Solution

2023-12-11 11:23:15 - last edited 2024-01-04 12:32:05

@subir68

Hi, did you save the log after restarting the router? When the issue happens next time, please save the log file before restarting the router, or previous logs will be cleared.

Please follow the thread here to troubleshoot first: What if TP-Link Router Disconnects from Internet?

If the problem still exists, please help to confirm the following details:

1. May I know if all wired and wireless clients will lose internet at the same time? and do you notice Internet LED turning red or orange when the issue happens?

2. When the issue happens, It will recover automatically or you have to restart the router to get internet again?

3. When the router loses internet, is there still internet access from your ISP modem? You could connect a computer to your ISP modem directly to test it.

4. Who is your ISP and what is the WAN connection type you configured on the router? like PPPoE or Dynamic IP?

5. Screenshot of the Network > Internet page when the issue happens. If there is still WAN IP address at that moment, you can mask the WAN IP and gateway info for security concerns

6. How many client devices are usually connected to the router and what are they? is there any other access point or extender in the same network?

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1 Reply

Sunshine

2023-12-11 11:23:15 - last edited 2024-01-04 12:32:05

Posts: 6334

Helpful: 940

Solutions: 662

Stories: 0

Registered: 2018-12-17

Re:My routher frequently disconnecting-Solution

2023-12-11 11:23:15 - last edited 2024-01-04 12:32:05

@subir68

Hi, did you save the log after restarting the router? When the issue happens next time, please save the log file before restarting the router, or previous logs will be cleared.

Please follow the thread here to troubleshoot first: What if TP-Link Router Disconnects from Internet?

If the problem still exists, please help to confirm the following details:

1. May I know if all wired and wireless clients will lose internet at the same time? and do you notice Internet LED turning red or orange when the issue happens?

2. When the issue happens, It will recover automatically or you have to restart the router to get internet again?

3. When the router loses internet, is there still internet access from your ISP modem? You could connect a computer to your ISP modem directly to test it.

4. Who is your ISP and what is the WAN connection type you configured on the router? like PPPoE or Dynamic IP?

5. Screenshot of the Network > Internet page when the issue happens. If there is still WAN IP address at that moment, you can mask the WAN IP and gateway info for security concerns

6. How many client devices are usually connected to the router and what are they? is there any other access point or extender in the same network?

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!

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