Constant Incorrect Time

Constant Incorrect Time

Constant Incorrect Time
Constant Incorrect Time
2024-02-12 10:17:01
Model: OC200  
Hardware Version: V1
Firmware Version: 1.26.3 Build 20230906 Rel.36269

Every couple of days the time in the controller seems to get stuck and go backwards by a few days. Screen below taken just now despite the controllers settings that are supposed to set time with NTP. Date is 12/02/2024 11:15.

 

Changing timezone and saving changes fixes it termporarily.

 

Controller is set to restart every night (as there are so many other issues) but the time is not synced.

 

 

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Re:Constant Incorrect Time
2024-02-20 02:55:10
Just striving to develop myself while helping others.
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Re:Constant Incorrect Time
2024-03-04 11:54:00

  @Virgo Thanks for the reply. None of these suggestions worked.

 

1. Ensure the OC200 can get Internet access

 

Confirmed . no issue with internet connectivty. Controller can reach outside services.

 

2. Ensure the NTP Server is configured properly.

When changing the timezone, the time/date is refreshed correctly. Therefore the NTP server is correct and working.

 

3. Ensure the DNS server can resolve the NTP Server successfully.

DNS in use is 1.1.1.1 and devices within the network can resolve no issue.

 

4. Ensure the OC200 keeps running for more than 24 hours

Issue persits through multipe days with no resolution until the timezone is manually changed.

 

5. Turn off Modem/Router Firewall settings or lower firewall level for test purposes.

I use the ER605 so unsure how to change these settings in the Omada software, but given other devices can use the same servers to sync time, then it doesn't seem a likely step.

 

 

However, I changed the domain of the NTP server to an IP address, and so far the issue has gone away. However, somehow the controller occasionally fails to resolve the domain and gets stuck despite that the adress can be resolved with no issue from other devices in the network.

 

This IP address 'bandage' seems to work for now.

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