Ax55 unstable connection + packet loss

Ax55 unstable connection + packet loss

Ax55 unstable connection + packet loss
Ax55 unstable connection + packet loss
2024-03-17 20:35:06 - last edited 2024-04-01 03:32:09
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.2.6 Build 20231130

I have packet loss issues in accesspoint mode. I also see my ipv6 address renew frequently on my Android device

 

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#1
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Re:Ax55 unstable connection + packet loss-Solution
2024-03-30 11:53:08 - last edited 2024-04-01 03:32:09

I got this issue fixed by restarting my TP-Link PoE switch in my network

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Re:Ax55 unstable connection + packet loss
2024-03-18 09:52:23

  @MatMis 

 

Hi, may I know the topology of your whole network? please connect the same device to your main router for comparison as well.

 

Also let us know the complete firmware version of your AX55 because we have an official firmware and also a public beta firmware which are both 1.2.6 Build 20231130, but the rel numbers are different.

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Re:Ax55 unstable connection + packet loss
2024-03-18 10:27:19

  @Sunshine 

I have a vague picture of the firmware version for now, but I can copy it when I get home. It's directly connected to the ISP modem/router. 

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Re:Ax55 unstable connection + packet loss
2024-03-18 17:26:44 - last edited 2024-03-18 17:27:56

 @Sunshine 

Firmware Version:

1.2.6 Build 20231130 rel.36135(4555)

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#4
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Re:Ax55 unstable connection + packet loss
2024-03-19 02:28:04

  @MatMis 

 

Hi, please connect the same device to your ISP modem router to see if there is similar issue.

 

 

 

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Re:Ax55 unstable connection + packet loss
2024-03-19 17:55:34

  @Sunshine 

It's connected to the ISP modem router and the problem still persist

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#6
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Re:Ax55 unstable connection + packet loss
2024-03-20 01:18:23

  @MatMis 

 

Hi, since the modem has the same issue, you need to contact your ISP for assistance.

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#7
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Re:Ax55 unstable connection + packet loss
2024-03-20 07:27:08

  @Sunshine 

No, the ISP modem does not have packet loss, but the ax55 does. 

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Re:Ax55 unstable connection + packet loss-Solution
2024-03-30 11:53:08 - last edited 2024-04-01 03:32:09

I got this issue fixed by restarting my TP-Link PoE switch in my network

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