EAP615 Wall slows down after reboot

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EAP615 Wall slows down after reboot

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EAP615 Wall slows down after reboot
EAP615 Wall slows down after reboot
2024-04-15 17:48:39
Model: EAP615-Wall  
Hardware Version: V1
Firmware Version: 1.2.4

As the title states, I have 2x EAP615-Wall units in my network on a wireless backhaul. They get full speeds on internet speed tests ~350mbps when they are first adopted but the moment they reboot, fall to 10mbps. Both of my access points are behaving this way. The test device is connected via an ethernet cable to the device via a POE injector. Any help or guidance would be appreciated, thank you very much. 

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Re:EAP615 Wall slows down after reboot
2024-04-16 09:04:44

 

junkimchi wrote

As the title states, I have 2x EAP615-Wall units in my network on a wireless backhaul. They get full speeds on internet speed tests ~350mbps when they are first adopted but the moment they reboot, fall to 10mbps. Both of my access points are behaving this way. The test device is connected via an ethernet cable to the device via a POE injector. Any help or guidance would be appreciated, thank you very much. 

Hi @junkimchi 

May I know the whole topology of your network? What is the status on controller device page? If you go to Device > select the EAP > Under details, what is the Uplink status, is it Wired or it is Wireless? Please share some screenshots of the uplink page.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:EAP615 Wall slows down after reboot
2024-04-16 20:54:43

  @junkimchi 

 

Silly question, but let's get this out of the way...the injector goes in the rear port of the EAP615-wall...test devices should use 1 of the 3 ports along the bottom edge of the AP.

 

Testing via the injector may confuse the AP as it thinks it should maybe be a wired node and not wireless as it will see a valid etherlink on the uplink port.

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Re:EAP615 Wall slows down after reboot
2024-04-16 21:32:16

  @d0ugmac1 

 

My PC is actually plugged into the POE injector. I have it this way because even when it was connected into one of the ethernet ports on the AP, the problem persisted. I shall test once more just to make sure. 

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Re:EAP615 Wall slows down after reboot
2024-04-17 01:47:19

  @junkimchi Make sure to power cycle the AP after disconnecting the PC from the injector to ensure you are testing correctly.

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Re:EAP615 Wall slows down after reboot
2024-06-08 10:17:11 - last edited 2024-06-08 10:38:56

Returning to this thread because the issue is still happening

 

My EAP 615 is downstairs on wireless backhaul, works perfectly fine when it is first adopted but the moment I reboot the AP the speeds go to 10mbps and .09 upload on a normal google speed test.

 

The AP and PC are both connected to a TP Link POE injector TL-POE160S

 

Here is the uplink info for the AP. Nothing seems to be wrong. The exact same issue is happening on not one but two separate EAP615 Wall units. 

 

When I reboot the AP again, my TX rate drops to 288.

 

I also generally keps the WLANs off because I"m using this AP solely as a method of wiring various devices into the POE injector however when I enabled the 5ghz band I see this:

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Re:EAP615 Wall slows down after reboot
2024-06-08 10:53:13 - last edited 2024-06-08 11:01:12

I may have fixed my own problem?

 

On the AP settings under WLAN, what do these toggles mean? Do you turn them on so that the AP also broadcasts the networks? Or is it something else?

 

I ask because I initially had them all turned off because I was using the AP as a glorified wireless adapter for devices that didn't have built in Wifi 6. All the issues that I summarized above were happening but the moment I turned all of my networks on in the WLAN section, the AP started to give full speeds in network tests again. What do those on/off buttons do in the WLAN page and why does it affect the WIRED speeds from my AP? By keeping all of my WLANs turned of, was the AP at reboot not officially connecting to any of those networks?

 

Then the related question would be how do I still utilize the AP as a delivery mechanism to convert wireless into a cable but not broadcast any of the networks from the AP itself?

 

I have so many questions haha. Thanks in advane for any guidance. 

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Re:EAP615 Wall slows down after reboot
2024-06-08 13:27:07

  @junkimchi 

 

There are a number of ways to enable an AP to broadcast an SSID on a given band.  Which toggles are you referring to.

 

In general, you don't want to disable the radio(s), but instead enable or disable actively broadcasting a usable SSID.  The mesh uses a hidden 5.8G SSID.

 

Now, you may have tripped over a bug here, because if the radio is truly off, you shouldn't get any throughput and it shouldn't even be Adoptable.  However, it does sound like whatever you have been doing is impacting the ability of the wired ports to access the full BW available, such as when SSIDs are enabled on the device.

 

 

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Re:EAP615 Wall slows down after reboot
2024-06-08 16:34:15

  @d0ugmac1 

 

My finding yesterday was that when I go to devices - click on the AP - config - WLAN - 

 

Here I thought was where I choose what SSIDs the AP broadcasts. In my case I didn't want it to broadcast any SSIDs which is slightly strange but as I mentioned it before I was mainly using the AP as z means for clients to physically wire in. When I turned all of the WLANs off then reboot, the AP speeds would turn into doodoo at extremely low download and upload speeds, also showing the 5ghz band as 94% utilized for some reason. 

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Re:EAP615 Wall slows down after reboot
2024-06-09 23:46:08

  @junkimchi 

 

@Clive_A Clive, this sounds like a bug, wired ports on a wall AP shouldn't behave differently just because the client SSIDs were disabled.

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Re:EAP615 Wall slows down after reboot
2024-06-10 08:14:08

  @d0ugmac1 

 

Yeah I know my use case is a bit strange but I think using an AP as an Ethernet endpoint is an underutilized option. My problems have fully gone away as soon as I turned on all of my networks in the VLAN section of the AP config. To recreate, just turn them all off, reboot the AP, then run a speed test. My device is an EAP615 WALL to be exact. 

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