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Early Access ER7212PC V1_1.2.0_Build 20240517 Beta for Omada Controller V5.14 (Released on May 20th, 2024)

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Early Access ER7212PC V1_1.2.0_Build 20240517 Beta for Omada Controller V5.14 (Released on May 20th, 2024)

19 Reply
Re:ER7212PC V1_1.2.0_Build 20240517 Beta for Omada Controller V5.14 (Released on May 20th, 2024)
2024-05-23 20:09:29
Hi Steve! I managed to upgrade the firmware successfully. I'm still checking some issues with PPSK without Radius (i'm in touch with support), that I had with firmware 1.1.4 (users are now checking if the issue persists). I was really hoping that 5.14 will bring the embedded Radius Server (which I understand are available even in earlier versions) with Radius users (though understandably it would be with limited user base).
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#12
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Re:ER7212PC V1_1.2.0_Build 20240517 Beta for Omada Controller V5.14 (Released on May 20th, 2024)
2024-05-24 01:27:55

Hi @GoodOmens 

Thanks for posting in our business forum.

GoodOmens wrote

  @Clive_A Correct ... The 30 LAN interface was working for all other devices on the network, some on a SG 2008 switch (THough those were tagged with the profile) and others through the WiFi APs (Via tagging the SSID). Going into the update I had the port (11 and 12) tagged at PVID 30 (all others as 1). After the update those were the only devices unreachable out of my 30+ devices (A mix of three LAN interfaces, 1, 20, 30). 

 

Between the update and noticing the device was unreachable I had performed a restore of settings from a backup that was done on ER7212PC 1.1.3 Build 20240403 and back to a config that was saved from V1_1.2.0_Build 20240517 (I had saved a backup just prior to restoring from the 1.1.3 version), so it was either the retoring the config backup or the update that caused the devices to be unreachable. As soon as I switched the PVID to 1 the device was reachable and it worked as expected when going back to the PVID 30 I wanted it on.

We cannot replicate the said issue. Can you please export the backup for us?

Will create a ticket for you. Please prepare your backup and login username and password.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#13
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Re:ER7212PC V1_1.2.0_Build 20240517 Beta for Omada Controller V5.14 (Released on May 20th, 2024)
2024-05-25 16:16:23

Hi @Clive_A!

 

Any plans to increase the number of adopted switches to more than 2? 10 would be great!

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#14
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Re:ER7212PC V1_1.2.0_Build 20240517 Beta for Omada Controller V5.14 (Released on May 20th, 2024)
2024-05-29 12:50:16 - last edited 2024-05-29 12:57:25

  @Clive_A I am getting daily "[Failed]The controller failed to mail global logs to ********@gmail.com automatically."

 

SMTP is disabled under Server Settings (it's unchecked) ... is there another place to disable the emailing of logs? I can't find that setting anywhere.

 

"Alert emails" is checked under my user settings but the box is grayed out (I can't uncheck it) and it says to enable SMTP....

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#15
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Re:ER7212PC V1_1.2.0_Build 20240517 Beta for Omada Controller V5.14 (Released on May 20th, 2024)
2024-05-30 00:43:26

Hi @GoodOmens 

Thanks for posting in our business forum.

GoodOmens wrote

  @Clive_A I am getting daily "[Failed]The controller failed to mail global logs to ********@gmail.com automatically."

 

SMTP is disabled under Server Settings (it's unchecked) ... is there another place to disable the emailing of logs? I can't find that setting anywhere.

 

"Alert emails" is checked under my user settings but the box is grayed out (I can't uncheck it) and it says to enable SMTP....

So, you've unchecked this one. Correct?
What about the Log > Notification > System? Do you uncheck these? Please paste a screenshot.

 

 

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#16
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Re:ER7212PC V1_1.2.0_Build 20240517 Beta for Omada Controller V5.14 (Released on May 20th, 2024)
2024-05-30 01:01:54 - last edited 2024-05-30 01:04:09

  @Clive_A That server setting shown in your SS was unchecked/ disabled at the time I was receiving the before mentioned errors.

 

 Log > Notification > System did have some email settings checked (That I have unchecked). I'll report back if I continue to receive the error. You'd think that having the mail server disabled would prevent it from trying to send emails.

 

I don't recall ever checking anything under notification->system.

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#17
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Re:ER7212PC V1_1.2.0_Build 20240517 Beta for Omada Controller V5.14 (Released on May 20th, 2024)
2024-05-30 01:14:18

Hi @GoodOmens 

Thanks for posting in our business forum.

GoodOmens wrote

  @Clive_A That server setting shown in your SS was unchecked/ disabled at the time I was receiving the before mentioned errors.

 

 Log > Notification > System did have some email settings checked (That I have unchecked). I'll report back if I continue to receive the error. You'd think that having the mail server disabled would prevent it from trying to send emails.

 

I don't recall ever checking anything under notification->system.

Some settings are by default enabled with the new controller version. Esp the logs. In case people never take a look at those new added log recorders.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#18
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Re:ER7212PC V1_1.2.0_Build 20240517 Beta for Omada Controller V5.14 (Released on May 20th, 2024)
2024-05-31 01:19:32 - last edited 2024-05-31 01:20:16

Hi @GoodOmens 

Thanks for posting in our business forum.

GoodOmens wrote

  @Clive_A Correct ... The 30 LAN interface was working for all other devices on the network, some on a SG 2008 switch (THough those were tagged with the profile) and others through the WiFi APs (Via tagging the SSID). Going into the update I had the port (11 and 12) tagged at PVID 30 (all others as 1). After the update those were the only devices unreachable out of my 30+ devices (A mix of three LAN interfaces, 1, 20, 30). 

 

Between the update and noticing the device was unreachable I had performed a restore of settings from a backup that was done on ER7212PC 1.1.3 Build 20240403 and back to a config that was saved from V1_1.2.0_Build 20240517 (I had saved a backup just prior to restoring from the 1.1.3 version), so it was either the retoring the config backup or the update that caused the devices to be unreachable. As soon as I switched the PVID to 1 the device was reachable and it worked as expected when going back to the PVID 30 I wanted it on.

Well, we cannot reproduce what you reported.

Can you show me a network diagram of your network? I also request a backup of your config.

Please zip your diagram picture and the backup file in one zip. And use your registered email address as the password to unzip your compressed file. Share the file here or share a link. 

I also need a picture of how you configure the VLAN on the client end where you connect to PVID 30 port if you are connecting a switch or whatsoever.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#19
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Re:ER7212PC V1_1.2.0_Build 20240517 Beta for Omada Controller V5.14 (Released on May 20th, 2024)
3 weeks ago

  @mimi234 I meant @Clive and not Steve - sorry for that!

mimi234 wrote

Hi Steve! I managed to upgrade the firmware successfully. I'm still checking some issues with PPSK without Radius (i'm in touch with support), that I had with firmware 1.1.4 (users are now checking if the issue persists). I was really hoping that 5.14 will bring the embedded Radius Server (which I understand are available even in earlier versions) with Radius users (though understandably it would be with limited user base).

 

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#20
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