The parental control option is disabled by itself
Hi,
The parental control option is disabled by itself (same thing for security access control), especially when I turn off the routeur at night;
is this normal?
Thanks
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Hi, thanks for posting question here.
As the issue looks strange, we may need more information to understand your situation better.
1.Please share the hardware and firmware version of your Archer VR300.
2. How did you turn off the router? Power off totally? Usually, if the router stopped working, the function from the router will not take effect on clients.
3. How did you find parental control option/access control disabled by itself?
4.When did you purchase Archer VR300?
Look forwarding to your more detailed sharing.
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hi, thanks for your reply
1.Please share the hardware and firmware version of your Archer VR300
Archer VR 300 AC 1200 ver 2.0
software : 1.5.0 0.8.0 v00a2.0 Build 230320 Rel.3438n
2. How did you turn off the router? Power off totally? Usually, if the router stopped working, the function from the router will not take effect on clients.
Power off totally/ I notice that parental control and security access are disabled when I switch on the routeur.
the same thing arrives for the option : Content Restriction/ disabled by itsefl
Other configurations like list of devices is kept without changes
3. How did you find parental control option/access control disabled by itself?
when I switch on the routeur, in the morning.
4.When did you purchase Archer VR300?
A year ago
best regards.
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It's unusual for parental control and security access settings to disable themselves when you turn off your router. It might be worth checking your router's firmware or Pre Owned Scarves consulting the manufacturer's support for troubleshooting.
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Hi, thanks for your update.
Can you try to take factory reset Archer VR300 and reconfigure it?
Then please power off and back on the device immediately again to check whether the same issue remains. If the issue remains, please share the screenshots to show the disappeared contents you mentioned.
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It's not typical for parental control and security access control settings to disable themselves when the router is turned off. It might be worth checking for any firmware updates or stacked pants consulting the router's manual for troubleshooting tips.
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