"General error" when trying to adopt an ER7206
Hello,
I hope that I am at the right place.
A client of us has a controller OC200, a router ER7206, a sd3452 and a sg3452P switches and two EAP245.
We had no issue adopting the switches and the EAP, as opposed to adopting the router.
The router and the controller are in the same subnet and it is discovered by the controller as Unknown devices in the Global View.
When I try adopting the router, I receive an error "general error" and the status stays on "adopting". Then when I refresh the page, the status is back at the "pending" status.
I also noticed that I received "general errors when I am on the client site > Settings > Wired Networks (either on "internet" and 'LAN" tabs).
Not sure if the issue comes from the router (which i can access with its ip) or the controller.
Do you have any idea where the issue can come from ?
Thanks for your advice.