Vigi Camera cant change OSD

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Vigi Camera cant change OSD

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Vigi Camera cant change OSD
Vigi Camera cant change OSD
2024-08-24 01:55:51 - last edited 2025-01-16 01:21:33
Model: VIGI C340-W  
Hardware Version: V1
Firmware Version:

I have 9 Vigi cameras on my premises; however, however some of them I can't change their OSD; others can be change via NVR and VIGI App. Is there a way for this to change all the OSD? All of them have the same model number.

 

 

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#1
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2 Accepted Solutions
Re:Vigi Camera cant change OSD-Solution
2024-08-26 02:40:04 - last edited 2025-01-16 01:21:40

Hi @Krade 

Thanks for posting in our business forum.

Recommend you check the firmware and the model.

The hardware does not look the same based on your picture?

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#2
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Re:Vigi Camera cant change OSD-Solution
2024-10-11 03:11:48 - last edited 2025-01-16 01:21:33

  @Krade , have a read of this thread:

 

https://community.tp-link.com/en/business/forum/topic/681552

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Re:Vigi Camera cant change OSD-Solution
2024-08-26 02:40:04 - last edited 2025-01-16 01:21:40

Hi @Krade 

Thanks for posting in our business forum.

Recommend you check the firmware and the model.

The hardware does not look the same based on your picture?

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#2
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Re:Vigi Camera cant change OSD
2024-08-27 11:19:46

  @Clive_A  They are the same model and firmware the problem is some of them I cannot modify thier OSD

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Re:Vigi Camera cant change OSD
2024-08-28 01:19:19

Hi @Krade 

Thanks for posting in our business forum.

Krade wrote

  @Clive_A  They are the same model and firmware the problem is some of them I cannot modify thier OSD

I have not experienced such a problem with the VSM and a camera C540.

 

NVR model firmware?

Cam model and firmware?

What steps have you taken to resolve this?
Please include as much information as possible. Or this is gonna be dragged on for a longer period.

 

Have you tried to reset this specific one and add it again to the NVR?

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Re:Vigi Camera cant change OSD-Solution
2024-10-11 03:11:48 - last edited 2025-01-16 01:21:33

  @Krade , have a read of this thread:

 

https://community.tp-link.com/en/business/forum/topic/681552

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#5
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