New Cloud Interface

New Cloud Interface

New Cloud Interface
New Cloud Interface
17 hours ago - last edited 17 hours ago
Model: OC200  
Hardware Version: V1
Firmware Version: 1.32.6 Build 20241101 Rel.41525 (Stable)

I have multiple OC200 controllers across sites. Today when I logged in to the TP Link Cloud there was a new interface which asked me to enter my Business name etc. After the initial setup when I went to add devices its not recognizing my any of my OC200. I tried to add it manually, I get device not online error. 

 

In my mobile app I am still able to login into the the controllers both cloud and on premise.

 

Am I missing something. I thought the new interface will already have the details of my existing setup, but no, and now I am not able to login to my cross country remote sites. 

 

Any lead or input is highly appreciated. Has something changed in recent days?

 

Regards,

Y

 

 

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