[solved] OC 200 V1.0 - "The controller does not exist."

[solved] OC 200 V1.0 - "The controller does not exist."

[solved] OC 200 V1.0 - "The controller does not exist."
[solved] OC 200 V1.0 - "The controller does not exist."
3 weeks ago - last edited a week ago
Model: OC200  
Hardware Version: V1
Firmware Version: 1.31.3 Build 20240620 Rel.80383

Hello
If I want to check via the web interface whether there is an update, I get the error message "The controller does not exist."

Model OC200 V1.0
Firmware 1.31.3 Build 20240620 Rel.80383

A restart did not change the behavior.

  0      
  0      
#1
Options
1 Accepted Solution
Re:OC 200 V1.0 - "The controller does not exist."-Solution
a week ago - last edited a week ago

  @RS217AIII 

 

The update to the pre-release solved the problem.
Many thanks

Recommended Solution
  0  
  0  
#6
Options
5 Reply
Re:OC 200 V1.0 - "The controller does not exist."
3 weeks ago

Hi  @RS217AIII 

 

For better understanding, would you please share a screenshot of the error message page? Please also include the URL. Thanks.

  0  
  0  
#2
Options
Re:OC 200 V1.0 - "The controller does not exist."
3 weeks ago - last edited 3 weeks ago

  @Vincent-TP 

 

Thanks for the quick reply.
The URL is: https://192.168.90.20/#systemSettings.
So it's a local address. I don't administer the controllers via the cloud, but locally via VPN. This works perfectly at the second location with almost the same settings.

 

By the way, the system works completely flawlessly and stably except for this error message when checking whether there is an update.

 

  0  
  0  
#3
Options
Re:OC 200 V1.0 - "The controller does not exist."
3 weeks ago

 Hi @RS217AIII 

 

Thanks for the information. Will this happen everytime when you click that button?

What if disconnect the VPN connection?

 

BTW, we have a newer version for OC200; you may download it from the following link:

 Omada SDN Controller_V5.14.32 Pre-release (Updated on Nov 8th, 2024)

  0  
  0  
#4
Options
Re:OC 200 V1.0 - "The controller does not exist."
3 weeks ago

  @Vincent-TP 

Yes, it happens every time I try, even when the VPN is turned off
I will install the new firmware manually when it is stable, as it is a production system. Otherwise I will wait until the official release, as there are no other problems
Thank you very much

  1  
  1  
#5
Options
Re:OC 200 V1.0 - "The controller does not exist."-Solution
a week ago - last edited a week ago

  @RS217AIII 

 

The update to the pre-release solved the problem.
Many thanks

Recommended Solution
  0  
  0  
#6
Options