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EAP610 US v3 slow WiFi spee

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EAP610 US v3 slow WiFi spee

EAP610 US v3 slow WiFi spee
EAP610 US v3 slow WiFi spee
2 weeks ago - last edited 2 weeks ago
Tags: #Wi-Fi 6E #AI WLAN Optimization #Network Connectivity #Installation
Model: EAP610  
Hardware Version: V3
Firmware Version: 1.5.0

Hi All

 

 

The wifi speed on my two AP - EAP610 v3 is much slower than expected. I switched from an google wifi router with 2 mesh points  which400-500 mbps territory within close proximity when checking on speeedtest on google pixel 9 pro. The EAP610 on the other hand only sometimes goes to 8-9 Mbps, wired connection is about 475mbps .

The APs is currently controlled  by hardware  controller. 

Both are hardwired with cat6 (short runs) and powered from POE switch

I tried 2 methods of wlan optimization (global and adjustment) but same speed resoults.

I also set up ssid to the same that was set before on google wifi router so i don't have to recconect wifi clients/

 

There was the same speed results when connected to acces points in their factory configuration.

 

Any advice on what i can do ?

Thanks

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#1
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1 Accepted Solution
Re:EAP610 US v3 slow WiFi spee-Solution
2 weeks ago - last edited 2 weeks ago

Hi  @Tomaszs 

 

Please factory reset one EAP and run an iperf test; if still get the same results, you may contact your retailer to check warranty.

How to use iPerf to test the speed between the EAP and the wireless client

Recommended Solution
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#7
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11 Reply
Re:EAP610 US v3 slow WiFi spee
2 weeks ago

  @Tomaszs 

First, make sure your phone connects to a 5 GHZ hotspot.

also use other speedtest servers, because depending on the choice of country/provider the speed can vary greatly

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#2
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Re:EAP610 US v3 slow WiFi spee
2 weeks ago

  @Godlike66 

My wifi network has 3 bands enabled 2.4;5 and 6 GHz even i 6ghz is turned off still same results 

 

Tried different speed check servers form speedtest.net and OMADA app ( it has 4 ) all gives same results 

 

And no VPN in use 

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#3
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Re:EAP610 US v3 slow WiFi spee
2 weeks ago

  @Tomaszs 

are there any other wireless devices that can be used to check wifi?

other phones/laptops?

also try to update firmware everywhere if you haven't done italso try to update firmware everywhere if you haven't done it

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#4
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Re:EAP610 US v3 slow WiFi spee
2 weeks ago
yes ,mcbook air and iphones but it all the same
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#5
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Re:EAP610 US v3 slow WiFi spee
2 weeks ago

  @Tomaszs all firmware is up to date 

Router, modem and 2 APs

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#6
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Re:EAP610 US v3 slow WiFi spee-Solution
2 weeks ago - last edited 2 weeks ago

Hi  @Tomaszs 

 

Please factory reset one EAP and run an iperf test; if still get the same results, you may contact your retailer to check warranty.

How to use iPerf to test the speed between the EAP and the wireless client

Recommended Solution
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#7
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Re:EAP610 US v3 slow WiFi spee
a week ago

  @Vincent-TP 

Thank you for the advice

 i used 2 clients (android phone and macbook) to test 

Here are the iperf test results for 2 APs

 

How should I interpret this information?

 

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 47700 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.11 sec   284 MBytes   235 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 57198 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.02 sec  13.9 MBytes  11.6 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 53172 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.01 sec  13.9 MBytes  11.6 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 40050 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.11 sec   319 MBytes   265 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.7, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 33282 connected with 192.168.42.7 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.61 sec  11.9 MBytes  9.39 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.7, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 38476 connected with 192.168.42.7 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.61 sec  11.9 MBytes  9.39 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.7, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 57548 connected with 192.168.42.7 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.18 sec   129 MBytes   106 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.7, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 33268 connected with 192.168.42.7 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.18 sec   139 MBytes   115 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.7, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 33584 connected with 192.168.42.7 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.17 sec   161 MBytes   133 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.7, TCP port 5001

TCP window size: 2.00 MByte (default)

------------------------------------------------------------

[  1] tcp connect to 192.168.42.7 port 5001 failed (Connection timed out) on 2024-12-09 21:56:18 (CST)

------------------------------------------------------------

Client connecting to 192.168.42.7, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

 

------------------------------------------------------------

Client connecting to 192.168.42.61, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] tcp connect to 192.168.42.61 port 5001 failed (Connection refused) on 2024-12-09 22:00:52 (CST)

 

------------------------------------------------------------

Client connecting to 192.168.42.61, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] tcp connect to 192.168.42.61 port 5001 failed (Connection refused) on 2024-12-09 22:01:05 (CST)

 

------------------------------------------------------------

Client connecting to 192.168.42.61, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] tcp connect to 192.168.42.61 port 5001 failed (Connection refused) on 2024-12-09 22:01:22 (CST)

 

------------------------------------------------------------

Client connecting to 192.168.42.61, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] tcp connect to 192.168.42.61 port 5001 failed (Connection refused) on 2024-12-09 22:04:40 (CST)

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 35604 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.44 sec  87.0 MBytes  69.9 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 38862 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.39 sec   142 MBytes   115 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 40138 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.24 sec   189 MBytes   154 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 53804 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.28 sec  84.5 MBytes  68.9 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 39008 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.40 sec  76.6 MBytes  61.8 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 39600 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.36 sec  96.6 MBytes  78.2 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 56962 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.41 sec  79.5 MBytes  64.1 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 56082 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.42 sec  85.3 MBytes  68.6 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 47758 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.58 sec  80.6 MBytes  63.9 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.9, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 54786 connected with 192.168.42.9 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.62 sec  11.9 MBytes  9.38 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.9, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 43148 connected with 192.168.42.9 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.60 sec  11.9 MBytes  9.40 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.9, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 47410 connected with 192.168.42.9 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.50 sec  11.8 MBytes  9.39 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.9, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 43700 connected with 192.168.42.9 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.50 sec  11.8 MBytes  9.39 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.9, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 38892 connected with 192.168.42.9 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.62 sec  11.9 MBytes  9.38 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.9, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 43552 connected with 192.168.42.9 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.62 sec  11.9 MBytes  9.38 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.9, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 57648 connected with 192.168.42.9 port 5001

 

Operation aborted.


 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 41318 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.10 sec   293 MBytes   244 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 55708 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.14 sec   327 MBytes   271 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 43058 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.12 sec   288 MBytes   239 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 43940 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.12 sec   250 MBytes   207 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 37490 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.27 sec   290 MBytes   237 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 58836 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.08 sec   315 MBytes   262 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 41046 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.12 sec   316 MBytes   262 Mbits/sec

 

------------------------------------------------------------

Client connecting to 192.168.42.4, TCP port 5001

TCP window size:  512 KByte (default)

------------------------------------------------------------

[  1] local 192.168.42.59 port 37070 connected with 192.168.42.4 port 5001

[ ID] Interval       Transfer     Bandwidth

[  1] 0.00-10.14 sec   298 MBytes   246 Mbits/sec


 

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#8
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Re:EAP610 US v3 slow WiFi spee
a week ago

  @Tomaszs 

And this is the topology if it matters 

 

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#9
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Re:EAP610 US v3 slow WiFi spee
a week ago
i also noticed when testing to 192.168.42.9 from 2 wireless clients and one wired speed is slow ~ 9 mbits but when testing to 192.168.42.4 from the same 3 clients the iperf result is slow only when testing from wired client ~ 9 (wireless around 200 - 260 mbits) is the a bottleneck somewhere ?
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#10
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Re:EAP610 US v3 slow WiFi spee
a week ago

Hi  @Tomaszs 

 

Did you test via 5G?

 

If yes, the speed is too slow. It should be a hardware defect. Please contact your retailer to check the warranty.

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#11
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12

Information

Helpful: 0

Views: 258

Replies: 11

Tags

Wi-Fi 6E AI WLAN Optimization Network Connectivity Installation
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