Enabled DPI but users tab missing

Enabled DPI but users tab missing

Enabled DPI but users tab missing
Enabled DPI but users tab missing
Yesterday
Model: OC300  
Hardware Version: V1
Firmware Version: 1.26.6 Build 20241101 Rel.41385

Hi all,

 

We just enabled the deep packet inspection feature on our work site, and we can see traffic is being recorded as we can see on the screenshot:

 

BUT we cannot see who is generating the traffic, after searching we noticed that we are lacking the "users" tab. 

these are the setting we have for the DPI

 

besides the OC300 we also use as a router an ER8411.

 

In an other site with an OC200 v1 1.33.5 Build 20241211 Rel.56151 and an ER707 we also have the same behavior with missing "users" tab.

 

Thank you for your help

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