Ethernet is working but my wifi channels are not showing anymore
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Hi, my router was working fine until 3 days ago, when the wifi channels do not show in the wifi search on any device, but the Ethernet is working perfectly.
I have rebooted the router, but nothing changed.
Please, if anyone can help, I would appreciate it.
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Hi @MASS_711,
Thank you for contacting our community.
Did you try the suggestions of woozle's? That is to reset the router.
Could I confirm again what is hardware version and firmware version of your router? Please refer to How to find the hardware and firmware version of my TP-Link device
Did you update your firmware recently, which could have caused this problem?
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Despite the LED being blue, it still might my worthwhile to check within the router's settings if the Wi-Fi bands are activated or deactivated.
Apart from the above, I think the only thing left to try would be to perform a "Factory Restore", either via the web interface ("Advanced" -> "System Tools" -> "Backup & Restore" menu) or by pressing and holding the "Reset" button on the router.
A while later check whether the default Wi-Fi networks TP-Link_**** and TP-Link_****_5G reappear or not.
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Hi @MASS_711,
Thank you for contacting our community.
Did you try the suggestions of woozle's? That is to reset the router.
Could I confirm again what is hardware version and firmware version of your router? Please refer to How to find the hardware and firmware version of my TP-Link device
Did you update your firmware recently, which could have caused this problem?
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- Report Inappropriate Content
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