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Unable to set a background image in the guest network portal

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Unable to set a background image in the guest network portal

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to set a background image in the guest network portal
Unable to set a background image in the guest network portal
2025-05-11 17:27:10 - last edited 2025-06-17 08:00:02
Tags: #Guest Network
Model: Archer AX53  
Hardware Version: V1
Firmware Version: 1.4.2

In the latest firmware version I cannot set a background image for the guest network portal, when I save the changes, the image has not been set. The image meets the image size criteria and I have tried another format also without success.

background_2

background_1

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1 Accepted Solution
Re:Unable to set a background image in the guest network portal-Solution
2025-05-12 09:01:14 - last edited 2025-06-17 08:00:02

Hi@Niojar,

Thank you for reporting your issue to our community.

It is recommended that you can try the pre-release firmware for Archer AX53:

Pre-release Firmware for Archer AX53/AX58 Supports EasyMesh in AP Mode, Ethernet Backhaul, ECO Mode

 

If it doesn't work, please try to change SSID of guest network for a comparison.

Or, please forget the password of guest network on clients and reconnect to it again for a try.

 

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
1 Reply
Re:Unable to set a background image in the guest network portal-Solution
2025-05-12 09:01:14 - last edited 2025-06-17 08:00:02

Hi@Niojar,

Thank you for reporting your issue to our community.

It is recommended that you can try the pre-release firmware for Archer AX53:

Pre-release Firmware for Archer AX53/AX58 Supports EasyMesh in AP Mode, Ethernet Backhaul, ECO Mode

 

If it doesn't work, please try to change SSID of guest network for a comparison.

Or, please forget the password of guest network on clients and reconnect to it again for a try.

 

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2

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