No light for the internet indicator

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No light for the internet indicator

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No light for the internet indicator
No light for the internet indicator
2025-06-02 05:07:03 - last edited 2025-07-08 09:12:36
Model: Archer A5  
Hardware Version: V6
Firmware Version: Ac1200

Archer A5 AC1200 Sn22495X40073/ there is no light for the internet/ i need resolution for this

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#1
1 Accepted Solution
Re:No light for the internet indicator-Solution
2025-06-04 02:56:26 - last edited 2025-07-08 09:12:36

Hi @Nikkyxmae,

Thank you for contacting our community.

 

Internet light being off means that your Router's WAN port physical connection is disconnected. It might be a problem of the Ethernet cable, or your modem, or the router itself, here are some instructions for you:
1. Make sure the Ethernet cable between the Router and the modem is tight. Try a different Ethernet cable if you have one.
2. Connect a PC directly into your modem to verify if your modem is working well.
3. Login to the web management interface of the Router, go to Advanced > Network > Internet > Internet Port Negotiation Speed Setting > set to "100Mbps Full Duplex".

 

Best regards.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
1 Reply
Re:No light for the internet indicator-Solution
2025-06-04 02:56:26 - last edited 2025-07-08 09:12:36

Hi @Nikkyxmae,

Thank you for contacting our community.

 

Internet light being off means that your Router's WAN port physical connection is disconnected. It might be a problem of the Ethernet cable, or your modem, or the router itself, here are some instructions for you:
1. Make sure the Ethernet cable between the Router and the modem is tight. Try a different Ethernet cable if you have one.
2. Connect a PC directly into your modem to verify if your modem is working well.
3. Login to the web management interface of the Router, go to Advanced > Network > Internet > Internet Port Negotiation Speed Setting > set to "100Mbps Full Duplex".

 

Best regards.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2