Deco X50 - Was Working Fine, Now Blinking Blue LED & App Connection Issues

Deco X50 - Was Working Fine, Now Blinking Blue LED & App Connection Issues

Deco X50 - Was Working Fine, Now Blinking Blue LED & App Connection Issues
Deco X50 - Was Working Fine, Now Blinking Blue LED & App Connection Issues
2025-06-04 09:56:46 - last edited 2025-06-09 08:34:25
Model: Deco X50  
Hardware Version:
Firmware Version: 1.4.5

 

Hi everyone,

Hoping someone here can shed some light on an issue I woke up to this morning with my Deco X50.

My Deco X50 setup has been working perfectly until today. Last night, everything was fine, but this morning I found I had no internet access.

Here's what happened:

  1. I noticed the main Deco unit was showing a yellow LED.
  2. The TP-Link Deco app confirmed it couldn't connect.
  3. My first thought was to restart the main Deco, but unfortunately, that didn't solve the problem.
  4. Next, I tried disconnecting and then reconnecting the Ethernet cable to the main Deco.
  5. After reconnecting the cable, the LED changed to blinking blue, and it's been stuck like that since.

The app is now giving me a couple of messages:

  • "Make sure the main Deco is working properly reconnect, alternatively restart the main deco until the LED turns solid green, and simply, can't connect to deco."

I'm a bit stuck on what to try next. Has anyone experienced this specific sequence (working fine -> yellow LED -> then blinking blue after a cable reconnect) and found a solution? Any suggestions on how to get my main Deco back online and hopefully to a solid green (or white) LED?

Thanks in advance for any help!

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#1
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1 Accepted Solution
Re:Deco X50 - Was Working Fine, Now Blinking Blue LED & App Connection Issues-Solution
2025-06-05 12:30:28 - last edited 2025-06-09 08:34:25

  @Gabriel_oviedo 

Hi, thank you very much for the feedback. It seems like the main Deco somehow auto-resets itself.

When the light returns to blinking blue, have you tried to set it up on the Deco APP?

 

Or, it is suggested to set a different Deco as the main Deco in case there is something wrong with the original unit:

How to replace the main Deco with another Deco

 

Wait for your reply.

Best regards.

 

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#2
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Re:Deco X50 - Was Working Fine, Now Blinking Blue LED & App Connection Issues-Solution
2025-06-05 12:30:28 - last edited 2025-06-09 08:34:25

  @Gabriel_oviedo 

Hi, thank you very much for the feedback. It seems like the main Deco somehow auto-resets itself.

When the light returns to blinking blue, have you tried to set it up on the Deco APP?

 

Or, it is suggested to set a different Deco as the main Deco in case there is something wrong with the original unit:

How to replace the main Deco with another Deco

 

Wait for your reply.

Best regards.

 

Recommended Solution
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  0  
#2
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