Client list is STILL empty
As per the title, the client list is empty.
This is not a new issue, it's been happening for probably about 1.5 years and after trying all the suggested workarounds (mainly from the community users, not Tp-link).
Looking at the community I can see the issue seems to be common across many different device models but nobody seems to have found a solution.
I don't have a solution but what I can see is that Tp-link doesn't care about their customers, this should be an easy fix, it's basic functionality and without it you can't do much on the way of setting up. Tp-link should have fixed what they broke long ago.
This is NOT ACCEPTABLE. Suffice to say this will be my last Tp-link device.
Yet another unhappy customer.
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Hi, welcome to the community.
I've left a message with a beta version of Deco M5. Could you please help me test whether it helps?
If it didn't, could you please refer to this link to help me submit the Deco APP log:
Wait for your reply.
Best regards.
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Hi, welcome to the community.
I've left a message with a beta version of Deco M5. Could you please help me test whether it helps?
If it didn't, could you please refer to this link to help me submit the Deco APP log:
Wait for your reply.
Best regards.
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@David-TP it seems to have worked. Thanks.
Does this mean that if/when an automatic update comes in through the app this fix will be reverted?
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Hi, you can temporarily turn off "Auto Update". The 1.7.8 hasn't added the bug fix, and the future version might.
And you can still receive the new firmware push notification on the Deco App.
Thank you very much.
Best regards.
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@David-TP I have to say going back to an old version (1.7.8 > 1.7.3) and inhibiting future updates is not a fix. They should release an actual fix with the improvements of the newer version as well.
Just to be clear this is not criticism towards you personally but feedback you could probably pass on.
Kind regards.
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Hi, thank you for the reminder. Yes, I would surely mention it in the community weekly report.
Best regards.
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