Prevent Lights from Reset
It's possible to make an option after pair the light to prevent from reset?
On my house the electricity falls down a few time and reset all my 4 Tapo lights.... And now I'm not in home and it's on.
Its a useful option to have.
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The grid fluctuations during power restoration are the reason for this situation, causing the smart bulb to be reset. To avoid this, consider adding protective devices in your circuit, such as those that can delay the power supply immediately after power is restored.
About this case, would you mind sharing some background information? User experience provides crucial insights that can drive improvements and optimizations for the product. For example, do you get power cuts often where you live? Or is it because the old wiring in your house?
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Hi again! I have some good news to share. Our product team are planning to update the reset method for the Tapo smart bulb. This new change should help to improve the situation where the bulb gets reset due to an unstable power supply. We are also offering community users an early opportunity to try it out. If you're interested, please refer to the details below.
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The grid fluctuations during power restoration are the reason for this situation, causing the smart bulb to be reset. To avoid this, consider adding protective devices in your circuit, such as those that can delay the power supply immediately after power is restored.
About this case, would you mind sharing some background information? User experience provides crucial insights that can drive improvements and optimizations for the product. For example, do you get power cuts often where you live? Or is it because the old wiring in your house?
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@Wayne-TP that part of house have 10 years, it's new 😀
but in that zone, this last month's the light have much flutuation.
The light should have an app option to block the reset. Could be an anti theft function too I think. Someone could steal all devices and reset...
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Well there is no reset button on the bulb, if reset can be disabled through app, then in cases of device offline issues or when the router fails and the bulb needs to be reconfigured to a new device, the bulb will become unusable.
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Hi again! I have some good news to share. Our product team are planning to update the reset method for the Tapo smart bulb. This new change should help to improve the situation where the bulb gets reset due to an unstable power supply. We are also offering community users an early opportunity to try it out. If you're interested, please refer to the details below.
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- Report Inappropriate Content
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