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EAP225 Preconfigured Issues

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EAP225 Preconfigured Issues

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EAP225 Preconfigured Issues
EAP225 Preconfigured Issues
2025-06-26 18:00:36 - last edited 2025-07-04 08:45:32
Tags: #Installation #Network Connectivity
Model: EAP225  
Hardware Version: V4
Firmware Version: Upto date

Just installed a EAP215 data bridge kit today to a garage office from the main house, no issues with that bit. I Set it up using the free essentials Omada cloud controller through the APP. But then I tried to add a EAP225 WiFi AP to the receiver end of the bridge kit. Both powered by their own Poe bricks. And it just says Preconfigured and won’t connect to the system. Done quite a few of these recently and never had this issue before. Obviously tried resetting the AP and forget AP etc. Used the paperclip on the reset. But just getting a flashing green light on AP and won’t adopt to network. Any ideas please?

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#1
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1 Accepted Solution
Re:EAP225 Preconfigured Issues-Solution
2025-07-04 08:34:16 - last edited 2025-07-04 08:45:32
I recently checked the system remotely through the cloud essentials app and the fault has resolved itself! The AP now says connected and my client has been using and connecting to the AP. I never went back to site. It just resolved itself after about 5 days. So don't know what was happening there ??
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#5
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Re:EAP225 Preconfigured Issues
2025-06-27 07:38:11

Hi  @JonnieBeGood 

 

Just to clarify, to successfully reset the EAP225, we need to press and hold the reset button for around 8 seconds, you will see the LED status changing. Please make sure the operation is correct.

 

Here is another try: plug the EAP225-outdoor into the same device/router as the main unit of the EAP bridge KIT, and see if the same issue persists.

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#2
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Re:EAP225 Preconfigured Issues
2025-06-27 09:32:33
Yes did the full reset for 8 seconds, still saying preconfigured. Next time i go to site i will try and plug in the EAP225 to the main router to see if any difference. I was hoping to solve it remotely via the cloud essentials controller on the omada app.
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#3
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Re:EAP225 Preconfigured Issues
2025-07-04 07:48:56

Hi  @JonnieBeGood 

 

Did you get some time to test with the main router? Does the issue fixed?

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#4
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Re:EAP225 Preconfigured Issues-Solution
2025-07-04 08:34:16 - last edited 2025-07-04 08:45:32
I recently checked the system remotely through the cloud essentials app and the fault has resolved itself! The AP now says connected and my client has been using and connecting to the AP. I never went back to site. It just resolved itself after about 5 days. So don't know what was happening there ??
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#5
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Re:EAP225 Preconfigured Issues
2025-07-04 08:45:28

Hi  @JonnieBeGood 

 

Glad to hear that. 

The cloud controller's management is highly dependent on the network environment. There may have been unknown network factors blocking the EAP's management requests, but we can't pinpoint the exact cause with the current information.

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#6
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