Hi @Joseph-TP ,

Thanks for the reply, but I think there's a misunderstanding.

I’m not asking about future firmware notifications. I’m asking for access to a previous version (specifically 1.0.2 Build 20230901 for RE500X v2.0) — a version that worked perfectly, and which you’ve now removed from the download page.

I’ve tested two separate RE500X v2.0 units — both running 1.0.3 Build 20240109 — and both exhibit the exact same issue: frequent uplink freezes (1–3 seconds), even with perfect signal and static IP configuration. This did not happen on 1.0.2.

At this point, it feels like TP-Link has silently released a regression in 1.0.3, pulled the working firmware, and left users with no fix or rollback option. That’s not acceptable.

Please escalate this to your firmware team. Either:

• Provide a download link to 1.0.2 for v2.0 (we’re not asking for support — just the file),

• Or at least acknowledge that 1.0.3 introduced problems and that a fix is coming.

Thanks.

hi  @Joseph-TP 

Thanks for your reply.

I’ve updated the RE500X v2.0 to firmware 1.0.5 Build 20240308 as suggested.
After the upgrade, I did a factory reset (held the reset button for over 10 seconds) and reconfigured the extender with the following settings:

• 5GHz-only uplink and downlink

• DHCP disabled

• Static IP manually assigned

• OneMesh, MU-MIMO, and TWT disabled

Unfortunately, the issue persists — the uplink connection dropped again after ~20 minutes of stable operation, even though the signal from the router is strong and stable.

I’ll now send full logs and configuration backup to support.forum@tp-link.com, referencing this thread.