ER605 - FIRMWARE 2.3.0 - Loss of connection between clients through the IPsec VPN

ER605 - FIRMWARE 2.3.0 - Loss of connection between clients through the IPsec VPN

15 Reply
Re:ER605 - FIRMWARE 2.3.0 - Loss of connection between clients through the IPsec VPN
2025-07-23 14:04:53

  @Clive_A 

 

I made a quick drawing to help understand the network diagram. If you need anything else, feel free to ask.
If you need information about the settings of the Omada ER605, I can send that too.

 

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#12
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Re:ER605 - FIRMWARE 2.3.0 - Loss of connection between clients through the IPsec VPN
2025-07-25 03:59:50

  @MurphyGE 

MurphyGE wrote

  @Clive_A 

 

I made a quick drawing to help understand the network diagram. If you need anything else, feel free to ask.
If you need information about the settings of the Omada ER605, I can send that too.

 

 

Please prepare your backup and send it to our email. 

Include this diagram above and answers:

If you disable this ACL, will this behavior relapse?

Please specify the IPsec mode, initiator, and responder mode in the diagram. 

 

Since the beginning of 2025, we no longer create the email tickets for the user. To assist and figure it out efficiently, we recommend submitting a support ticket via email.

Please include:

1. Your Forum ID;

2. Your community nickname;

3. A detailed description of the issue and result if I have suggested anything on the thread, and the troubleshooting steps you've taken in the subject line or body of your email.

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#13
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Re:ER605 - FIRMWARE 2.3.0 - Loss of connection between clients through the IPsec VPN
2025-07-25 15:11:05

  @Clive_A 

 

I will send the email with the backup and the diagram as well.

I disabled the ACL for everyone for a short period of time, and only one location reported the problem immediately. As soon as I reactivated the ACL, communication was restored.

 

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#14
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Re:ER605 - FIRMWARE 2.3.0 - Loss of connection between clients through the IPsec VPN
Yesterday

Any news here?

 

Most of the time its ok with ACL but sometimes i got problems which are solved after reconnecting the site 2 site.

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#15
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Re:ER605 - FIRMWARE 2.3.0 - Loss of connection between clients through the IPsec VPN
Yesterday

  @PhiiiiL 

 

In my case, the ACLs solved the problem. Even after updating to firmware 2.3.1, I preferred to keep them.

Here is my workaround. A made a acl allowing ips from main site to remote site


I dont know why, but my omada controller is mixing english and portuguese :D

 

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#16
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