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deco BE65-5G bands lock.

deco BE65-5G bands lock.

deco BE65-5G bands lock.
deco BE65-5G bands lock.
2025-08-02 04:45:47 - last edited 2025-08-26 08:22:05
Model: Deco BE65-5G  
Hardware Version: V1
Firmware Version: Build 20240904 Rel. 22287 1.0.5

Hi friends,

 

i am from Saudi Arabia and i have problem 5G bands lock not working in my device BE65-5G.

for some reason my router Preferred N41 and its give me only 130mbps speed sometimes after meny restarts it connect to N78 and its very fast and stable it give me 700mbps but the problem its keep switch to N41. 

To be honest, its hard to use its if the router pick the bands auto Especially if you are surrounded by more than one tower.

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#1
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1 Accepted Solution
Re:deco BE65-5G bands lock.-Solution
2025-08-25 05:08:39 - last edited 2025-08-26 08:22:05

  @David-TP 

 

good day david, 

 

 

update,,     i received update from tp link team and my problem solved, it seems they deleted N41 from the software even in Auto mode my router cant connect to N41 and this good enough for me now my router working on N78 all the time its stable and fast.

 

 

thank you for your support to solve this issue i really appreciate your help.

 

 

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#8
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7 Reply
Re:deco BE65-5G bands lock.
2025-08-04 07:57:13

  @almashfi 

Hi, thank you very much for the message.

I'd like to follow up on your case via email and ask the engineer for further assistance.

Please check whether you have received my email.

 

By the way, have you tried to manually search band N78 under Deco APP>More>Internet>Band?

Wait for your reply.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:deco BE65-5G bands lock.
2025-08-05 22:14:14

  @David-TP 

 

good day david,

yes i received your email and i sent to you the pics and system log.

 

unfortunattly yes i tried to do it manually but it didn't work I think the reason is that 5G frequencies are not showing up is that in saudi we use NSA 5G because when i lock 4G only all 4g bands show up and i can lock any band. 

only when i put 5G prefered then it doesn't work.

 i appreciate your support.

 

many thanks.

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#3
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Re:deco BE65-5G bands lock.
2025-08-06 02:08:42 - last edited 2025-08-06 02:12:58

  @almashfi 

Hi, thank you very much for the logs and pictures.

Have you tried putting the same card into the mobile phone to test the average mobile phone?

Would it behave similarly to the Deco BE65-5G?

 

By the way, from the attached internet status, I can see the current working bands are B3+B28+B1+N78. So the current speed should be around 700 Mbps, right?

When it is about 170mbps, are the Carrier Aggregation bands B3+B28+B1+N41?

 

Wait for your reply.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#4
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Re:deco BE65-5G bands lock.
2025-08-06 02:23:42

  @David-TP 

 

Hi thank you for your support.

 

 

yes i did tried it in my phone also i am using another router almost fo one year now it work perfect and i can select bands.

 

but when i start using deco products i have 6 decos in my home thats why i bought deco be65-5G but i have problem with selecting 5G bands this is what i need only. to be able to select bands

 

and yes my friend now its N78 and all good the problem between time to time it switch to b1+b3+N41.

then i have to restart the router many times to connect to N78.

thats why i need your help i need it to be manual like another routers from another brands its much easier.

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#5
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Re:deco BE65-5G bands lock.
2025-08-06 06:00:03

  @almashfi 

Thank you very much for the update.

Your case has been escalated to the senior engineer for further assistance.

Please check the email later for more suggestions.

Best regards.

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#6
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Re:deco BE65-5G bands lock.
2025-08-17 14:54:24

  @David-TP Im facing the same issue here. Im using two identical 5g sims. One on my Deco BE65 5G and the other is on a Huawei CPE 5 modem. Im using a laptop to take a speedtest automatically each 10 minutes and the huawei outperforms the the Deco over and over again. I noticed that the deco is not utilizing all available 5g bands. When I tried to lock them at the ones I prefer, they were not visible. 

David-TP wrote

  @almashfi 

Thank you very much for the update.

Your case has been escalated to the senior engineer for further assistance.

Please check the email later for more suggestions.

Best regards.

 

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#7
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Re:deco BE65-5G bands lock.-Solution
2025-08-25 05:08:39 - last edited 2025-08-26 08:22:05

  @David-TP 

 

good day david, 

 

 

update,,     i received update from tp link team and my problem solved, it seems they deleted N41 from the software even in Auto mode my router cant connect to N41 and this good enough for me now my router working on N78 all the time its stable and fast.

 

 

thank you for your support to solve this issue i really appreciate your help.

 

 

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#8
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