TX20U Plus causes BSOD on system shutdown - Win 11 Pro
Edition Windows 11 Pro
Version 24H2
Installed on 04/07/2025
OS build 26120.5733
Experience Windows Feature Experience Pack 1000.26100.219.0
BSOD names driver as rtwlanu6.sys. Installed is Archer TX20U Plus(EU)_V1_5001.19.113.2_win10_win11 dated 2024-10-16.
This only started happening after the last cumulative update a few days ago.
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 07/08/2025 13:33:04
Event ID: 1001
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: ENVY
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff80735dc3eea). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: c5a3e4c9-af65-42ab-9bf4-9d19263be2bf.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{abce23e7-de45-4366-8631-84fa6c525952}" />
<EventID>1001</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2025-08-07T12:33:04.2982273Z" />
<EventRecordID>8280</EventRecordID>
<Correlation />
<Execution ProcessID="1824" ThreadID="1828" />
<Channel>System</Channel>
<Computer>ENVY</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">0x000000d1 (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff80735dc3eea)</Data>
<Data Name="param2">C:\WINDOWS\MEMORY.DMP</Data>
<Data Name="param3">c5a3e4c9-af65-42ab-9bf4-9d19263be2bf</Data>
</EventData>
</Event>
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Hi,
No. I installed the TX20U+ back in September 2023 and the device has worked flawlessly until about a week ago when I applied a Microsoft update. Since then, the BSOD has appeared almost every time I shut the PC down. I removed & reinstalled the driver but the BSOD keeps appearing - perhaps on 80% of the shutdowns.
More than happy to test a beta driver...
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Hello @AWill
Thanks for getting back to me.
It seems that you have installed the beta firmware.
Archer TX20U Plus cannot connect to the network.
Please take a look at this for a while and reply here if you have further questions.
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@AWill Recent Windows 11 updates:
Cumulative Update for Windows 11 Insider Preview (KB5062673) (26120.5733) Successfully installed on 02/08/2025
Cumulative Update for Windows 11 Insider Preview (KB5062669) (26120.5722) Successfully installed on 29/07/2025
Cumulative Update for Windows 11 Insider Preview (10.0.26120.4741) (KB5062678) Successfully installed on 19/07/2025
Cumulative Update for Windows 11 Insider Preview (10.0.26120.4733) (KB5062651) Successfully installed on 15/07/2025
2025-04 Cumulative Update Preview for .NET Framework 3.5 and 4.8.1 for Windows 11 Insider Preview for x64 (KB5056579) Successfully installed on 04/07/2025
2025-06 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5060829) Successfully installed on 04/07/2025
2025-04 Cumulative Update Preview for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2 for x64 (KB5056579) Successfully installed on 04/07/2025
2025-06 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5063060) Successfully installed on 04/07/2025
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Hello@AWill ,
Do you mean that you have installed the driver successfully and the issue can be resolved?
If yes, please observe the device for while and check if it can work normally.
If not, please refer to Archer TX20U Plus cannot connect to the network.
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Hi,
No. I installed the TX20U+ back in September 2023 and the device has worked flawlessly until about a week ago when I applied a Microsoft update. Since then, the BSOD has appeared almost every time I shut the PC down. I removed & reinstalled the driver but the BSOD keeps appearing - perhaps on 80% of the shutdowns.
More than happy to test a beta driver...
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@AWill Beta driver installed.
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Hello @AWill
Thanks for getting back to me.
It seems that you have installed the beta firmware.
Archer TX20U Plus cannot connect to the network.
Please take a look at this for a while and reply here if you have further questions.
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Hi @AWill ,
Glad everything is back to normal.
Feel free to contact us if you have further questions~![]()
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Hello @AWill ,
Welcome back.
Please check if you encounter the problem as follows:
Windows System 1030.52.731.2025 May Cause Signal Drop and Instability with WiFi 4/5 USB Adapters
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