OC300 cannot adopt EAP670
OC300 cannot adopt EAP670
I suddenly have problems adopting my 3 APs throuch the controller Web UI.
My APs are all
EAP670 1.0
Firmware: 1.1.1 Build 20250326 Rel. 61737(4555)
- I have a management network on vlan 100
- I have configured the port on the switch that wires directly to the AP with "All" profile.
- There no ACLs at all configured
- All Networks are interfaces with a specified vlan number
- I resetted all APs (web UI shows wizard)
- So currently no dedicated management vlan is set on the AP standalone config
- All devices can be reached by ping (also intermediate switches)
- My topology is
- Router
- Controller
- Switch MAIN
- Switch AP
- AP 1
- AP 2
- AP 3
- Switch AP
- Router
When I am in the user vlan (different than management) with my workstation I can ping the APs, but I cannot reach the UI of the APs. When I am in the Management network with my workstation I can ping and reach the web ui.
The APs pop up in the list of devices as PENDING, but when I try to adopt the adoption fails because "the AP dis not react to adoption commands".
If I go through the wizard and set the controller ip in the APs settings, I first get an adoption error because of the uasername/password (expected), if then enter them in the window in the controller ui, i get the same error as above.
This setup worked for > 2 years. suddenly connection to the APs where broken, I tried to forget them and re-provision and now i am in this situation.
What can I do to solve this? How can I debug?
I restarted every device in the network, all firmwares are up to date.
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All switches are connected to the controller and stay. I can Upgrade them, reprovision etc. , though: I never tried to completly reset them and again adopt them.
Resetting the AP and adopting gets to the error I described.
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Thank you so much for taking the time to post the issue on the TP-Link community!
To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is TKID250942340. Please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, please update this topic thread with your solution to help others who may encounter the same problem as you did.
Many thanks for your excellent cooperation and patience!
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