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Deco X20 Parental Controls - Delay

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Deco X20 Parental Controls - Delay

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X20 Parental Controls - Delay
Deco X20 Parental Controls - Delay
2025-10-06 03:54:08 - last edited 2025-11-05 08:27:13
Model: Deco X20  
Hardware Version: V1
Firmware Version: 2.1.0 Build 20250908 Rel. 72935

I've recently updated to the new firmware available here in New Zealand and have noticed the "most recent activities" is no longer live and is delayed at reporting domain names.

Before this firmware update, I could monitor my son's domain name history on his device which was live and current but now it seems there is up to a 10 minute delay in reporting the domain names when you click on "most recent activities". Please help

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#1
1 Accepted Solution
Re:Deco X20 Parental Controls - Delay-Solution
2025-10-09 07:34:27 - last edited 2025-11-05 08:27:13

  @decoboy

Hi, thank you very much for your feedback.

Could you please refer to this link to help me save the APP log first:

How to submit Deco APP log

 

Did you run into this issue on different parental control profiles?

" Now it seems there is up to a 10-minute delay in reporting the domain names when you click on "most recent activities."

 

Wait for your reply.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
Recommended Solution
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#3
3 Reply
Re:Deco X20 Parental Controls - Delay
2025-10-09 03:33:46
Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
Re:Deco X20 Parental Controls - Delay-Solution
2025-10-09 07:34:27 - last edited 2025-11-05 08:27:13

  @decoboy

Hi, thank you very much for your feedback.

Could you please refer to this link to help me save the APP log first:

How to submit Deco APP log

 

Did you run into this issue on different parental control profiles?

" Now it seems there is up to a 10-minute delay in reporting the domain names when you click on "most recent activities."

 

Wait for your reply.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
Recommended Solution
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0
#3
Re:Deco X20 Parental Controls - Delay
2025-10-09 08:16:48

  @David-TP 

 

Yes this is happening on all parental control profiles. It's only started since the new firmware update, previous firmware would report domains in real-time with no delay.

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#4

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