without IP

without IP

22 Reply
Re:without IP
Tuesday - last edited Tuesday

  @MR.S 

 

 

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#12
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Re:without IP
Tuesday

  @VolkerS 

 

upgrade router firmware manualy, the latest version does not notify you in the omada console

 

https://static.tp-link.com/upload/firmware/2025/202510/20251017/ER7412-M2(UN)_V1.0_1.1.0%20Build%2020251015.zip

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#13
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Re:without IP
Tuesday

  @MR.S 

Thank you for the link.
Unfortunately, I still can't find the ARP option.

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#14
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Re:without IP
Tuesday

  @VolkerS 

 

If you go to settings and LAN, edit one of the networks, go to advanced settings, it is not there, then your router is not compatible with the new setting.

 

 

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#15
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Re:without IP
Thursday

  @MR.S 

Hello,
Arp is not listed.

 

 

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#16
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Re:without IP
Thursday

  @VolkerS 

 

If you don't have ARP Detection, your router probably doesn't support it yet. Maybe someone from omadanetworks can answer that?

 

 

 

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#17
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Re:without IP
Friday

Hi  @VolkerS 

 

Thanks for posting here.

 

ER7412-M2 does support ARP detection. Did you configure it at the same site as ER7412-M2?

This option is only avaliable when there is a gateway adopted.

Please try the following and see if it will show up:

1. Clear the cache of the web browser you are using;

2. Try broswer's private mode;

 

If still the same, please let us know.

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#18
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Re:without IP
Friday

  @Vincent-TP  @MR.S 

 

Hello, thank you for the tips.
I couldn't find ARP because it's located in a different place.


However, I do have a 22-bit network.

 

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#19
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Re:without IP
Saturday - last edited Yesterday

  @Vincent-TP 

I would like to return to my suggestion of replacing the router and the EAP.
It is understandable that a device without an IP address cannot function correctly.
If assigning an IP address takes more than 7 minutes, or if the IP address is lost within that time, a system can only be unstable.
It cannot be the customer's responsibility to solve this problem, and not just this one.
Although the update now provides the ARP function, the problem has obviously not improved.

 

 

 

 

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#20
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Re:without IP
16 hours ago - last edited 16 hours ago

Hi  @VolkerS 

Thanks for the reply.

Although the update now provides the ARP function, the problem has obviously not improved.

>>>Does that mean, the IP addresses won't show up even you enabled the ARP Detection?

 

We would like to know more details about the situation:

1. Do the involved clients have internet access?

2. What kind of clients are affected? How did they connected to the system? directly to the switch? Or via some unmanaged switches?

3. Around how many clients not showing IP address?

4. When did you first notice this situation?

5. What's the type of controller(hardware or software) you are using and its firmware version?

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#21
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