No connection via mobile net wifi ok

No connection via mobile net wifi ok

No connection via mobile net wifi ok
No connection via mobile net wifi ok
2025-11-10 19:21:54 - last edited 2025-12-04 09:13:45
Model: Tapo S112  
Hardware Version:
Firmware Version: Latest

Hi

After troublefull installation of my S112 in Switch mode, i can only acces via my wifi to the switches in the tapo app. If i switch to my mobile connection the switches are not accesable due to instabil network.All other tapo units like cameras or smart power outlets are mobile accessable. Seems that this s112 is bullsh.....

Any advice 

  0      
  0      
#1
Options
1 Accepted Solution
Re:No connection via mobile net wifi ok-Solution
2025-11-13 08:50:49 - last edited 2025-12-04 09:13:45

  @Frutsch 

 

For the remote control failure issue, you may check the suggestions in this article for troubleshooting. Cannot use the Tapo app to control my smart devices

 

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  0  
  0  
#2
Options
3 Reply
Re:No connection via mobile net wifi ok-Solution
2025-11-13 08:50:49 - last edited 2025-12-04 09:13:45

  @Frutsch 

 

For the remote control failure issue, you may check the suggestions in this article for troubleshooting. Cannot use the Tapo app to control my smart devices

 

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  0  
  0  
#2
Options
Re:No connection via mobile net wifi ok
2025-11-13 09:02:40

  @Wayne-TP 

I did all this stuff already 10 times. This does not help. Dns is set to 8.8.8.8 no changes at all

  0  
  0  
#3
Options
Re:No connection via mobile net wifi ok
2025-11-17 05:57:41

Frutsch wrote

  @Wayne-TP 

I did all this stuff already 10 times. This does not help. Dns is set to 8.8.8.8 no changes at all

  @Frutsch 

 

For your case, please contact the support team for further assistance. Contact Technical Support

CES 2026 Meet TP-Link AI Assistant and More New Products!
  0  
  0  
#4
Options