Alexa nao conecta no Deco M4

a week ago

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Alexa nao conecta no Deco M4

a week ago

Model: Deco M4

Hardware Version: V20

Firmware Version:

Não consigo conectar a Alexa nos aparelhos M4

Alexa nao encontra o Wifi mesmo utilizando a opção para 2.4g

Ja resetei todos os aparelhos e mesmo assim não consigo conectar, podem me ajudar?

1 Reply

Wednesday

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Registered: 2020-04-14

Re:Alexa nao conecta no Deco M4

Wednesday

Hi, can I have the firmware version of the Deco M4?

Have you tried to enable the IOT network with a different SSID and set it to 2.4Ghz only, WPA2 wifi security, to see whether it made any difference?

By the way, is Alexa the only device that can't connect to Deco WiFi?

Thank you very much.

Best regards.