Multi Site Notifications

Multi Site Notifications

Multi Site Notifications
Multi Site Notifications
Friday - last edited Yesterday
Model: VIGI C485  
Hardware Version:
Firmware Version: 3.1

We have currently 4 sites with ViGi cameras.  I tried to setup a user for a specific site, which worked for viewing only those cameras on the specific site.  However, that user is receiving notifications from all 4 sites.  

 

Yes when setting up the user, the specific site was selected.

Electronic Systems Integrator
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#1
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1 Accepted Solution
Re:Multi Site Notifications-Solution
Yesterday - last edited Yesterday

  @TrueAspect 

VMS automatically creates an Alert named “Default” (indicated by the arrow below) that includes every newly-added user (red box below). As a result, those users receive notifications from all four sites. Please review and adjust the settings of the Default Alert. In a future release we will improve this behavior so that users without site permissions will not receive any push notifications, even if they are listed in an Alert.

 

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#3
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Re:Multi Site Notifications
Tuesday

  @TrueAspect 

When you mention “receiving site notifications,” do you mean that the app is pushing event alerts from the other three sites?
It would be very helpful if you could provide some screenshots so we can clearly understand the issue.
At the same time, please also send us the user-permission settings for each of those sites.

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#2
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Re:Multi Site Notifications-Solution
Yesterday - last edited Yesterday

  @TrueAspect 

VMS automatically creates an Alert named “Default” (indicated by the arrow below) that includes every newly-added user (red box below). As a result, those users receive notifications from all four sites. Please review and adjust the settings of the Default Alert. In a future release we will improve this behavior so that users without site permissions will not receive any push notifications, even if they are listed in an Alert.

 

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#3
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