Deco showing Offline -Replacing Main Deco S7 with X55
I had a Mesh wifi systm of nine S7 V1 deco's and was working perfectly (5 wired connected and 5 WIFI)
then Ive purchused a new X55 V3 Deco , and replaced the main deco S7 with this new X55 keeping old network settings
Now all Deco's are working fine and useres are connected to the Network , but all 9 satellites Deco's S7 are showing Offline from the Application
Ive tried to reboot the system but nothing changed
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Hi, thank you very much for the feedback.
Could you please refer to this link to help me submit the Deco APP log here:
Wait for your reply.
Best regards.
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@David-TP Its done and logs have been shared as per the shared procedure
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No feedback from your side after uploading logs , please need to fix the issue
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Hi, sorry for the delay.
The App log has been forwarded to the senior engineer for further analysis.
Please check the email later for more suggestions.
Best regards.
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the issue is solved now after TP-link support team help and installed a new SW for the X55 deco , thanks a lot for your support and help
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