Issue with WAN ports or WAN port management on ER7212PC - redux
I am having the exact same issue as in this thread...
https://community.tp-link.com/en/business/forum/topic/771268
...and was wondering if there was a solution other than a factory reset. Everything seemed to be working fine, and the older VLANs are acting correctly, but I cannot create any other VLANs because the LAN interface (WAN3) is missing from the options.
Hi @rsc2a
Thanks for posting here.
Is your WAN3 port configured as a LAN port? Are you unable to select this port when creating a VLAN?
What's the firmware version? We have released a new firmware for ER7212PC V2, you may update it:
ER7212PC V2 (Built-in Omada SDN Controller 6.1) Pre-Release Firmware (Released on 22nd Dec, 2025)
Please also try using a different browser, incognito mode, or restarting the router.
If none of these work, you may indeed need to reset the router. Resetting the router isn't a problem—you can export the configuration file before resetting, which lets you restore the settings with one click.
Hi @rsc2a
Thanks for posting here.
Is your WAN3 port configured as a LAN port? Are you unable to select this port when creating a VLAN?
What's the firmware version? We have released a new firmware for ER7212PC V2, you may update it:
ER7212PC V2 (Built-in Omada SDN Controller 6.1) Pre-Release Firmware (Released on 22nd Dec, 2025)
Please also try using a different browser, incognito mode, or restarting the router.
If none of these work, you may indeed need to reset the router. Resetting the router isn't a problem—you can export the configuration file before resetting, which lets you restore the settings with one click.