lost connection with deco
I have recently lost connection to deco via app.
Have hard reset units however can no longer find units to setup network.
Cant connect to deco through app to delete network and start from scratch
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@gwelly You can use Deco App by using 4G or 5G and then Delete Network and do factory reset your Deco units by pressing the reset button for 5-10 seconds. Do the same on all Deco units.
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Thanks for your reply however the app wont allow me to delete the mesh network. It hangs for a while, then says it cant connect when I try using either wifi or 5g
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Hi, it is suggested to contact the local technical support: https://www.tp-link.com/au/support/contact-technical-support/#Hotline-Support
They could provide a step-by-step live support service.
Best regards.
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