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suddenly all my EAP Devices shown as disconnected - Omada Cloud Controller

suddenly all my EAP Devices shown as disconnected - Omada Cloud Controller

suddenly all my EAP Devices shown as disconnected - Omada Cloud Controller
suddenly all my EAP Devices shown as disconnected - Omada Cloud Controller
2026-01-13 07:48:54 - last edited Yesterday
Tags: #Controller #Adoption #disconnected
Model: Omada Cloud-Based Controller  
Hardware Version: V6
Firmware Version: 6.0.0.100

Hi all,

 

I have 2 sites connected to my Omada Cloud Controller connected with 5x EAP 225 v4 and v5. Suddenly all my traffic on both sites went to 0 and after I checked the controller I saw following

 

 

Same at the other site. I don´t know whats the problem here. I tried to forgot 1 device and reconnect it via serial but that didn´t work either.

 

I also didn´t apply any firewall rules on my routers (both different model and vendor)

 

Any help?

 

best

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#1
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1 Accepted Solution
Re:suddenly all my EAP Devices shown as disconnected - Omada Cloud Controller-Solution
2 weeks ago - last edited Yesterday

This topic can be closed. 

 

Unfortunately my ISP accidently decreased my bandwith so my AccessPoints were not able to go online.

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#4
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4 Reply
Re:suddenly all my EAP Devices shown as disconnected - Omada Cloud Controller
2026-01-15 07:02:23

Hi  @5even 

 

Is the EAP's Internet access affected?

 

We are updating the cloud-based controller these two days, you may check again after this maintenance.

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#2
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Re:suddenly all my EAP Devices shown as disconnected - Omada Cloud Controller
3 weeks ago

Hi  @5even 

 

Anything new?

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#3
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Re:suddenly all my EAP Devices shown as disconnected - Omada Cloud Controller-Solution
2 weeks ago - last edited Yesterday

This topic can be closed. 

 

Unfortunately my ISP accidently decreased my bandwith so my AccessPoints were not able to go online.

Recommended Solution
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  0  
#4
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Re:suddenly all my EAP Devices shown as disconnected - Omada Cloud Controller
Yesterday

Hi  @5even 

 

Thanks for sharing the reason for the issue; it's very helpful.

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#5
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