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Unable to save settings in TP-Link App

Unable to save settings in TP-Link App

Unable to save settings in TP-Link App
Unable to save settings in TP-Link App
Wednesday - last edited Friday
Model: Deco X20  
Hardware Version:
Firmware Version:

Unable to save changes to any new or changed setting in the TP-Link app.

See the attached screenshots to see the issues.

Is there a bug in the app or my account?

File:
IMG_2417.pngDownload
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#1
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1 Accepted Solution
Re:Unable to save settings in TP-Link App-Solution
Thursday - last edited Friday

  @David-TP 

 

The problem is solved.  I set up a new network.  Settings in the Deco app now save.

File:
IMG_2432.pngDownload
Recommended Solution
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#3
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2 Reply
Re:Unable to save settings in TP-Link App
Thursday

  @WeylandYutani 

Hi, thank you very much for the feedback.

Can I have the firmware version of your Deco X20?

Please also refer to this link to help me submit the Deco App log:

How to submit Deco APP log

 

Wait for your reply.

Best regards.

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#2
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Re:Unable to save settings in TP-Link App-Solution
Thursday - last edited Friday

  @David-TP 

 

The problem is solved.  I set up a new network.  Settings in the Deco app now save.

File:
IMG_2432.pngDownload
Recommended Solution
  1  
  1  
#3
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