i installed my bew converge wifi and now it doesn't want to connect to the wifi it says "no connection" pls fix
Hello @justine224 ,
If you have a new router, it is recommended that you perform a hard reset and reconfigure the extender.
With the power on, use a pin to press and hold for 1 second to reset the extender.
For detailed video guidance, visit this link: How to set up a TP-Link Range Extender
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