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X20 mesh not communicating with app

X20 mesh not communicating with app

X20 mesh not communicating with app
X20 mesh not communicating with app
Yesterday
Model: Deco X20  
Hardware Version: V2
Firmware Version:

Hi!

 

One of my deco x20 in my mesh system is not connecting to the app and is now blinking blue. The app says everything is all good, but I cannot reboot or remove the x20. I've reinstalled the app, reset the x20. Nothing works. Would love some advice.

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#1
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2 Reply
Re:X20 mesh not communicating with app
10 hours ago

  @robbibobbi 

Hi,
If the Deco X20 does not appear in the Deco app and has a flashing blue light, you need to configure it via the Deco app.
To add one more Deco to the existing Deco network, please refer to the instructions below.
How to Add Another Deco to Your Existing Network
Best Regards

>> Check What's Currently Going on With Deco >> Deco Wi-Fi Heatmap ready for all Deco models
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#2
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Re:X20 mesh not communicating with app
7 hours ago
Hi! Thanks for the reply, and sorry for not being clear. The app says the x20 is part of the mesh and working well, but the x20 itself is flashing blue. I've tried rebooting and removing on the app, which tthe app says "failed" to do, and ive tried unplugging the and rebooting manually
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#3
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