ER605 v2 won’t connect to Vodafone FTTP (Openreach) – PPPoE PADI timeout

ER605 v2 won’t connect to Vodafone FTTP (Openreach) – PPPoE PADI timeout

ER605 v2 won’t connect to Vodafone FTTP (Openreach) – PPPoE PADI timeout
ER605 v2 won’t connect to Vodafone FTTP (Openreach) – PPPoE PADI timeout
Tuesday - last edited Wednesday
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.3.3 20251029 Rel 18…

Screenshot

I’m trying to replace a Vodafone Power Hub WiFi 6 with a TP-Link ER605 v2 managed by an OC200 controller.

Service details:

* Vodafone Full Fibre 910
* Openreach FTTP
* Openreach ONT
* ER605 v2
* OC200 controller (v6.0.0.36)

The Vodafone router connects immediately when plugged into the ONT.

On the ER605 I have configured:

* WAN1
* PPPoE
* Vodafone username and password
* MTU 1492
* MAC cloned from the Vodafone router WAN MAC

After speaking with Vodafone support, they confirmed:

* The PPPoE username and password are correct.
* I should configure VLAN 911 on the third-party router.

Symptoms:

* WAN link is stable at 1000 Mbps full duplex.
* Initially I was getting repeated PPPoE PADI timeouts.
* After one ONT power cycle I briefly got “authentication failed (wrong username/password)” which suggested the PPPoE server was responding.
* Subsequent attempts returned to PADI timeouts.
* No IP address, gateway or DNS is assigned on WAN1.

I’ve tried:

* Rebooting the ONT
* Leaving the ONT powered off for 10+ minutes
* Re-entering credentials
* MAC cloning the Vodafone router

Questions:

1. Has anyone successfully connected an ER605 v2 directly to Vodafone Full Fibre 910 on Openreach?
2. Is VLAN 911 definitely required on Vodafone Openreach FTTP?
3. Are there any ER605-specific PPPoE settings I should be using?
4. Has anyone seen the combination of occasional authentication failures mixed with mostly PADI timeouts?

My screenshot above (if I've managed to

uload it) (username identifier and end of MAC obscured.).  Any screenshots of a working ER605 Vodafone FTTP WAN configuration would be greatly appreciated.

  


  

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Re:ER605 v2 won’t connect to Vodafone FTTP (Openreach) – PPPoE PADI timeout-Solution
Wednesday - last edited Wednesday

  @Noomalicious  SOLVED - Initial truncated username from Vodafone and an ambiguous password (capital letter I looks like lower case letter L), and conflicting advice from Vodafone re VPN (it isn't needed). Sorted by a superb tech support guy, Ziad, in Egypt. 

 

(Note to self - the advice to type a password manually since sometimes copy/paste introduces additional spaces has its limitations)

 

I can't change the post title to reflect the post status as it is under 24 hours since I posted it.

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Re:ER605 v2 won’t connect to Vodafone FTTP (Openreach) – PPPoE PADI timeout
Wednesday

Hi  @Noomalicious 

 

Thanks for reaching out to TP-Link Business Forums.

You may try the methods below to see if that helps:

1. Please make sure that the WAN port is functioning well with a flicker/solid light on.

2. Make sure the connection topology is: ONT (LAN) - - (WAN) ER605 (LAN) - - PC.

3. You can try with a shorter CAT5e Ethernet cable to connect your ER605 to the ONT.

4. Please try with Dynamic IP with or without VLAN ID as connection type.

5. Add another WAN port and swap the cable to see if it helps.

6. Reset the ER605 and re-adopt it again if it's the last option.

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Re:ER605 v2 won’t connect to Vodafone FTTP (Openreach) – PPPoE PADI timeout-Solution
Wednesday - last edited Wednesday

  @Noomalicious  SOLVED - Initial truncated username from Vodafone and an ambiguous password (capital letter I looks like lower case letter L), and conflicting advice from Vodafone re VPN (it isn't needed). Sorted by a superb tech support guy, Ziad, in Egypt. 

 

(Note to self - the advice to type a password manually since sometimes copy/paste introduces additional spaces has its limitations)

 

I can't change the post title to reflect the post status as it is under 24 hours since I posted it.

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Re:ER605 v2 won’t connect to Vodafone FTTP (Openreach) – PPPoE PADI timeout
Wednesday

Hi  @Noomalicious 

 

Thanks for your sharing.

It's great to hear that you have now resolved the issue.

We will mark your last post as a Recommendation to close this thread.

Please feel free to come back to us when you have any further concerns.

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