Performance - non Omada Software Switch & EAP225
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I have this older Switch and am using the new EAP225(US) v3.0. I have 3 of these devices spread across the house. I have recently installed the 5.0 software version.
When installed, it was working perfectly. More recently, there seems to be a degradation in quality of speed for wi-fi. Seems like a fair amount of dropped packets. I also notice issues using Zoom and FaceTime, with "unstable internet", etc.
I cannot determine what is the issue. I know the online software does not recognize the switch as it is not compatible.
Internet is 1 GB and 30 mb upload. Speed tests show extremely high connection when I run the test the SECOND time. Usually on the first, something happens and I have to restart the test.
Also, sometimes you go online on your phone and it just hangs for 2-3 seconds. Then all of a sudden its like it "found" the connection and works. Whatever the issue is, it is making my solution NOT seamless.
Questions:
1. How do I fix this?
2. Will I have better results if I get a cloud compatible switch?
3. Should I buy more APs and turn down the signal?
4. Will results be better with the new wifi 6 devices from TP Link (EAP 660 HD)?
5. Should I just give up on TP Link and move to another company? I have installed Meraki before, but pricing is significantly higher.
Hi There Philbert.
I am using both 2.0 and 5.0 bands. After your comment I switched from auto and looked at the spectrums and assigned specific channels to each AP. Last night when trying to use a video chat with my friend, I still have the issue of the internet just "cutting" out and losing the signal entirely and then reconnecting.
This only seems to be an issue with video chats. When streaming wifi there are no issues. But I have converted all high use connections (android tvs) to wired connections in hopes to free up wireless. The dropped packets are timed exactly when we are on video chats, any service (zoom, teams, FaceTime, What's App, etc.).
I have included the information below. If there is anything else you need, please let me know as I really want to solve this issue.
For Spectrum Analysis - I am Bell 984 and all 3 APs are using the same SSID. In terms of the "hidden network" I am not sure what that is, as I did not think I had a hidden network. May be the same device and the wi-fi scanner is mixing it up, but the hidden network has a different MAC address.
I have the APs all on high.
