ER7212PC Omada Cloud access is Disconnected  if use PPPoE on WAN port

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ER7212PC Omada Cloud access is Disconnected  if use PPPoE on WAN port

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34 Reply
Re:ER7212PC Omada Cloud access is Disconnected  if use PPPoE on WAN port
2023-06-27 16:11:12

  @peter021 

 

- What was the solution to this issue?

- I have the same problem, there is no Cloud access when PPPoE is used on port 3

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#33
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Re:ER7212PC Omada Cloud access is Disconnected  if use PPPoE on WAN port
2023-06-28 06:57:41

  @eraene 

new FW was released and it is solved my problem. Now using fw 1.03 build 20230314 rel 21018 , and it is OK.

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#34
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Re:ER7212PC Omada Cloud access is Disconnected  if use PPPoE on WAN port
2023-06-28 08:33:31

  @peter021 Thanks.

 

I have a HW version 1.0 device, and as far as I can tell the current firmware is the most up to date, and so 1.03 build 20230314 rel 21018 is only for hardware version 1.6 - is that the version you have?

 

Thanks!

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#35
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Re:ER7212PC Omada Cloud access is Disconnected  if use PPPoE on WAN port
2023-06-29 07:45:13

Hello @eraene,

 

Please ensure that your ER7212PC has been upgraded to the following 1.0.3 Build 20230314 firmware.

(v1.0 and v1.6 are the same hardware version, they use the same firmware).

 

ER7212PC V1_1.0.3 Official Firmware (Released on Mar 21st, 2023)

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#36
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WAN Setup
Cloud access
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