WAN/LAN1 not working after upgrading firmware to 5.9.32
Hello,
I encounter some difficulties and problem after i update to 5.9.32 .
Some configuration are not working and the ER7206 showing disconnected after a long time.
I did some troubleshooting and make everything work, and noticed that i am having an issue regarding WAN/LAN1 port on my gateway.
Some issues i encounter. Site-to-Site with configuration pointing or using WAN/LAN1 is not working.
Policy where i priorities the use of WAN/LAN1 are not working.
Did some standalone test on ISP it's working.
ISP are statics.
No other policy.
Cable are ok.
I tried testing moving it to WAN/LAN2, system went broke. I did a reset and redo my changes to make it work again.
I temporary disable the use of WAN/LAN1.
Equipment
ER7206 V1 - 1.3.0
OC300 V1 - 5.9.32
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Hi,
After some more testing my WAN/LAN1 is now working, not sure what fixed it but i did restart my ISP modem and router, also change the DNS for WAN/LAN1.
Thanks all!
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@Jeesoon1 is the connection failing PPPoE ? does it uses the internet vlan advanced option?
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Hello @Jeesoon1,
1. Are you sure this issue start to happen after you upgraded the firmware?
Could you tell me which exact version of firmware on which exact device the issue occurred after upgrading?
2. Have you enabled the Link Backup function?
Could share the screenshot to show the settings of Load Balancing or Policy Routing?
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Hello @Hank21,
This is the firmware OC300v1_un_1.17.0_20230328_rel52369_up.bin
Link backup is not enabled. i have a 1:1 load balancing.
This is the routing policy.
This was working before the update
Note, no other policy that conflicts the current policy.
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I have exactly same problem. No data trough lan/wan1 port. Im unable to switch port becouse all of my RJ45 ports are allready in use.
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using WAN
using WAN/LAN1
weird or it auto redirect?
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Hello @Jeesoon1,
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230437100, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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Hi,
After some more testing my WAN/LAN1 is now working, not sure what fixed it but i did restart my ISP modem and router, also change the DNS for WAN/LAN1.
Thanks all!
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