EAP610 Outdoor not showing on network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

EAP610 Outdoor not showing on network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP610 Outdoor not showing on network
EAP610 Outdoor not showing on network
2023-06-02 17:32:09 - last edited 2023-06-03 10:23:16
Model: EAP610-Outdoor  
Hardware Version: V1
Firmware Version: 1.1.3

I have an EAP610OD as my Root AP, wired to a TP-Link TL-SG2210MP.

 

I have 4 EAP225-OD that are in Mesh with the EAP610.

 

My Gateway is a Ubiquiti UDM Pro, so I have also posted this on their forum as well.

 

Each of the EAPs is assigned a static IP address at the AP level.

 

All the APs, with the excption of the EAP610 OD, show up normally at all times in the client list of the UDM Pro. The EAP610 OD will show up initially if I reboot it but then it vanishes shortly after and will not show up again unless I reboot it.

 

Any idea as to why this would happen? The network still functions like it is there but since it is not in the UDM Pro list, the traffic ID and Security functions set on the UMD Pro will not take affect on that AP.

 

Below is right after rebooting the EAP610 OD but it will not show up shortly after.

 

  0      
  0      
#1
Options
16 Reply
Re:EAP610 Outdoor not showing on network
2023-06-04 03:43:15

  @RickJamesBish 

 

Can you use DHCP reserved IP addresses instead of static assignment on the device itself?  I think you're seeing an ARP timeout because no one is every asking for the IP of the EAP610 directly.

 

You could also fire up a cron job and ping the 610 from a ny local network node every 5 min.  To keep the ARP table on the gateway current.

 

 

<< Paying it forward, one juicy problem at a time... >>
  0  
  0  
#2
Options
Re:EAP610 Outdoor not showing on network
2023-06-04 10:40:09

  @d0ugmac1 I have tried reserved IP from the Gateway as well but it does the same thing. I also tried in the set dhcp range and outside of the set dhcp range. There are also clients connected to its AP and are active. 

  0  
  0  
#3
Options
Re:EAP610 Outdoor not showing on network
2023-06-05 01:13:05

  @RickJamesBish 

 

Do the active clients hanging off the 610's radios show up normally?

<< Paying it forward, one juicy problem at a time... >>
  0  
  0  
#4
Options
Re:EAP610 Outdoor not showing on network
2023-06-05 10:51:46 - last edited 2023-06-05 10:59:15

  @d0ugmac1 Everything else shows up normally. Even APs in Mesh with the 610, that have no clients or activity show up all the time like image below.

 

 

 

The 610 shows little to no activity but you see it shows same amount of uptime.

 

 

If I leave its properties window open, it shows this after it drops from the list.

 

I may just have to ignore it and just accept that at least the network / internet seems to be working without issue. It just nags at me because I see it as a sign of something wrong.

  0  
  0  
#5
Options
Re:EAP610 Outdoor not showing on network
2023-06-05 11:00:48

  @RickJamesBish 

 

It is weird.  Is it perhaps something to do with SNMP responding/not responding?  

<< Paying it forward, one juicy problem at a time... >>
  0  
  0  
#6
Options
Re:EAP610 Outdoor not showing on network
2023-06-05 11:04:39

  @d0ugmac1  I don't know. There are two things I can try and will do that this morning. I am going to move the EAP610 to a different port on the TPlink switch first and see if that changes anything. If it doesn't then I am going to remove the EAP610 from the metwork and replace it with one of the EAP225 and set it as root to see if it exhibits the same behaviour. 

  0  
  0  
#7
Options
Re:EAP610 Outdoor not showing on network
2023-06-05 11:14:19
I like #2. Did the UDM auto-discover your devices, or did you add them?
<< Paying it forward, one juicy problem at a time... >>
  0  
  0  
#8
Options
Re:EAP610 Outdoor not showing on network
2023-06-05 11:35:47

  @d0ugmac1 It discovered them. I will have to wait on the second option because it will disrupt park guests. I need to do it between midnight and 4am.  I changed ports and that did not fix the issue.

 

  0  
  0  
#9
Options
Re:EAP610 Outdoor not showing on network
2023-06-05 12:10:15
Can you manually add the 610 by IP to the UDM?
<< Paying it forward, one juicy problem at a time... >>
  0  
  0  
#10
Options
Re:EAP610 Outdoor not showing on network
2023-06-05 14:08:14

  @d0ugmac1 yes and already tried that. I will swap the 610 out with an EAP225 late tonight and see if it does the same thing or stays present.

  0  
  0  
#11
Options

Information

Helpful: 0

Views: 1229

Replies: 16

Related Articles