Notice:

• It is recommended to back up your current settings before upgrading or downgrading the firmware. It is highly suggested to keep a backup file for every firmware version. Additionally, please ensure that you are using the latest version of Chrome or Firefox for the firmware upgrade or downgrade process.

• After you have downloaded the firmware from the TP-Link website, please use decompression software. If your operating system does not have a built-in decompression utility, you may use dedicated decompression software, such as WinZip or WinRAR to extract the firmware file to a folder.

• Do NOT turn off the power or cut down the Ethernet cable during the upgrade/downgrade process.

• Upgrading the firmware will not erase all controller settings, but downgrading the firmware will do so. This is because higher firmware versions usually include new features that the older versions lack. Please note that backup files cannot be restored from a higher firmware version to a lower one.

 

 

If you are upgrading from controller v3.x, it's highly recommended to upgrade 3.x to v4.1.5 first, then v4.1.5 to the latest 5.x. Please follow the Omada Controller Upgrade Guide in the installation package before upgrading.

 

 

Upgrading the Hardware Controller

 

There are two methods to upgrade the firmware:

1. Local firmware upgrade

2. Cloud firmware upgrade

 

Preparation Steps

 

1. Verify the product model and hardware version of your Omada Controller to ensure the correct firmware version for your device is used. This information can be found on the label beneath the device. Attempting to upgrade using the wrong firmware may damage your device and/or void the warranty.

2. Find and download the corresponding firmware according to the model number and hardware version, then, extract the bin file. Here are two methods to get:

• From the TP-LINK official website.
• From the TP-link Bussiness Community for official & early access.

This New Firmware post on the Community is originally provided to present the latest and recent firmware releases, including the Official firmware (labeled with >New Firmware<) and the Beta firmware (labeled with >Early Access<). 

Note:  You want to try Early Access firmware releases for specific devices, or you want to return to an official release after trying an EA release. You may copy the firmware release link from a post on Get the Latest Omada SDN Controller Releases Here - Subscribe for Updates. But the Early Access firmware only can be upgraded via Local Firmware Upgrade Process like below mentioned.

 

Method 1: Local Firmware Upgrade

 

• Navigate to Global view → System Settings, then look for the Manual Upgrade option.
• Use the Browse button to locate the extracted bin file, then click Upgrade.

 

Note: If there is no Manual Upgrade option, please check whether you log into the Controller through the Cloud Website, because this option only shows up when you use the Local IP address to log into the Controller.

 

Method 2: Cloud Firmware Upgrade

 

Please confirm Cloud Access is enabled first, navigate to Global View → System Settings → Cloud Access.

 

 

• As seen in the screenshot below, locate and click the Upgrade icon to initiate the cloud firmware upgrade.

 

• During this step, the status will change from Upgrading to Installing.

 

 

Note: It will take approximately 6 – 8 minutes to finish the firmware upgrade process. The controller will be offline during this time.

Another way to perform the Cloud Firmware Upgrade process is by navigating to Global View → System Settings, then clicking on Check for upgrade to upgrade the firmware via the cloud.

 

 

 

Downgrading the Hardware Controller

 

We can only downgrade the firmware on the controller locally and manually, because the Hardware Controller Section(see image below) will not show up if you use the cloud website to log in.

 

• Navigate to Global view → System Settings, then look for the Manual Upgrade option.
• Use the Browse button to locate the extracted bin file, then click Upgrade.

 

 

 

Upgrading the Software Controller

 

Navigate to Global View → System Settings, then click on Check for Updates to upgrade the firmware via the local or cloud.

 

 

 

Another way to upgrade the Controller is to receive the Cloud Push, the official will cloud push the latest firmware once they have a new release.

 

 

 

Downgrading the Software Controller

 

• Back up the current settings of the controller
• Total Uninstall the Software Controller and Do Not save the User Data

 

 

• Find and download the corresponding firmware from the TP-LINK official website https://www.tp-link.com/support/download/. Then, extract the bin file.

• Finish the Installation Wizard.

 

Note: Downgrading involves a total reset process. While it is not possible to restore a file that was backed up in a previous version of the Controller after downgrading to a lower version, it is still highly recommended to keep a backup file for every firmware version.

 

Now if you have a previous backup file from an earlier version of the Controller, you can restore it directly to the current version. However, if you do not have a backup file from any previous version, you need to Re-configure the Controller.

 

 

Feedback