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ER605 v2 - No USB modem connected.

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ER605 v2 - No USB modem connected.

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ER605 v2 - No USB modem connected.
ER605 v2 - No USB modem connected.
2023-10-29 12:45:38 - last edited 2023-11-06 01:18:19
Tags: #USB Modem
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: ER605(UN)_V2_2.2.2 Build 20231017

Hi,

 

I had an older version of firmware 2.0.0 Build 20220106 Rel.56391 and it recognized an LTE router (Huawei E3372-325)

 

Now after the upgrade, I get the error No USB modem connected. event USB LED is on.

 

Also with older versions LTE network was not working. I set manually data but no effect. 

 

If I put LTE USB Router to my laptop it works fine.

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#1
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1 Accepted Solution
Re:ER605 v2 - No USB modem connected.-Solution
2023-11-06 01:18:15 - last edited 2023-11-06 01:18:19

Hi @NevenS 

Thanks for posting in our business forum.

NevenS wrote

Hi,

 

I'm using Huawei e3372-325 - 4G USB Dongle

 

This is a new setup and it was never working with ER605.

 

Do you have this personal option?

I see it in Argentina but this is I guess mobile provider from Argentina personal. com. ar

Got a confirmation from the test team that this LTE modem is never compatible with our product. I am afraid you should buy according to the compatibility list.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#9
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8 Reply
Re:ER605 v2 - No USB modem connected.
2023-10-30 02:48:41

Hi @NevenS 

Thanks for posting in our business forum.

Use the beta firmware instead of the V2.2.2 and try again.

Early Access ER605 V2_2.1.5 Build 20231024 Beta Firmware for Omada Controller V5.11 (Released on Oct 26th, 2023)

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:ER605 v2 - No USB modem connected.
2023-10-31 10:27:35

Hi,

 

When I rebooted after the firmware upgrade it was Connected for some minutes and now back to:

No USB modem is connected.

 

This is a screen and my settings. And my USB modem is blinking RED and GREEN. When the USB modem is working direct to PC then its green and working fine.

 

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#3
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Re:ER605 v2 - No USB modem connected.
2023-11-01 01:42:16

Hi @NevenS 

Thanks for posting in our business forum.

NevenS wrote

Hi,

 

When I rebooted after the firmware upgrade it was Connected for some minutes and now back to:

No USB modem is connected.

 

This is a screen and my settings. And my USB modem is blinking RED and GREEN. When the USB modem is working direct to PC then its green and working fine.

 

Did you use manual config before? Or you just changed this and it leads to a problem on the connection?

Blink green and red usually indicates it got a problem with the connection.

I think you should consider your config then.

Question: do you use auto config with the USB modem when it is plugged in your PC?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Re:ER605 v2 - No USB modem connected.
2023-11-01 07:19:48

Hi,

 

I can’t use auto connection as my country "Bosnia and Herzegovina" is not on the list?

 

Question: do you use auto config with the USB modem when it is plugged in your PC?

I just plugged in USB and my config was already auto-downloaded and. configured.

 

USB has IP http://192.168.8.1/

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#5
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Re:ER605 v2 - No USB modem connected.
2023-11-01 07:35:09

Hi @NevenS 

Thanks for posting in our business forum.

This is not a modem. It's more like a mobile WIFI router.

 

Did this work on your ER605 before? I am suspicious. How did you set it up before? I am sure that this is a config issue. Because you need to dial the Internet. This Huawei mobile is in router mode. This does not match the USB modem configuration.

Do you have this personal option?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#6
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Re:ER605 v2 - No USB modem connected.
2023-11-01 08:01:11

Hi,

 

I'm using Huawei e3372-325 - 4G USB Dongle

 

This is a new setup and it was never working with ER605.

 

Do you have this personal option?

I see it in Argentina but this is I guess mobile provider from Argentina personal. com. ar

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#7
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Re:ER605 v2 - No USB modem connected.
2023-11-01 08:44:44

Hi @NevenS 

Thanks for posting in our business forum.

Don't have any other solution to this. 4G/3G USB Modem Compatibility List for ER605

If you have upgraded to V2.1.5 Beta and it still cannot work, you can try to downgrade to 2.1.1 and see if it can work or not.

 

NevenS wrote

Hi,

 

I had an older version of firmware 2.0.0 Build 20220106 Rel.56391 and it recognized an LTE router (Huawei E3372-325)

 

I am only saying this because you said it was working. If it does not work ever before, then it might be a compatibility problem with the modem.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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  0  
#8
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Re:ER605 v2 - No USB modem connected.-Solution
2023-11-06 01:18:15 - last edited 2023-11-06 01:18:19

Hi @NevenS 

Thanks for posting in our business forum.

NevenS wrote

Hi,

 

I'm using Huawei e3372-325 - 4G USB Dongle

 

This is a new setup and it was never working with ER605.

 

Do you have this personal option?

I see it in Argentina but this is I guess mobile provider from Argentina personal. com. ar

Got a confirmation from the test team that this LTE modem is never compatible with our product. I am afraid you should buy according to the compatibility list.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
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#9
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Views: 1009

Replies: 8

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