Omada Hardware Controller OC200 - Device does not exist
Hello,
I purchased a based Omada setup with OC200 Hardware controller, Router, POE Switch and two AX1800.
I plugged them all in and started to setup up the system and downloaded the Omada App on my iPhone.
I clicked add device and when I scan the QR code on the back of the Hardware controller it Says
"Unable to add Hardware Controller or Integrated Router.
This device ID does not exist."
I don't know how to proceed with the setup is it an issue with the Hardware controller?
I can confirm the power light is on but not the cloud light.
Thanks,
Derek