ER605 No backup wan option available
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I've setup a dual-wan configuration. It correctly detects both WANs, but when I attempt to create a link backup, only the main WAN is showing up, I don't get the option for the secondary WAN.
Any assistance with figuring this out would be greatly appreciated.
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@Clive_A My browser cache is cleared every time I close the browser, however to test your theory I logged into the router with a different browser with no change.
I then installed the suggested beta which also didn't change the issue. On a theory though, I then restored to factory defaults, re-created the log in credentials, and this time ran through the quick setup with both lans plugged in. Everything works this time, with the only difference being that I initially set up the router with only the primary wan enabled. Thanks for your help Clive, it is appreciated!
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Hi @Belanthiel
Thanks for posting in our business forum.
Clear the browser cache or try another browser and check if it is resolved.
If it does not resolve the issue, please bypass this version and upgrade to the V2.1.5 beta. Early Access ER605 V2_2.1.5 Build 20231024 Beta Firmware for Omada Controller V5.11 (Released on Oct 26th, 2023)
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@Clive_A My browser cache is cleared every time I close the browser, however to test your theory I logged into the router with a different browser with no change.
I then installed the suggested beta which also didn't change the issue. On a theory though, I then restored to factory defaults, re-created the log in credentials, and this time ran through the quick setup with both lans plugged in. Everything works this time, with the only difference being that I initially set up the router with only the primary wan enabled. Thanks for your help Clive, it is appreciated!
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Hi @Belanthiel
Thanks for posting in our business forum.
Belanthiel wrote
@Clive_A My browser cache is cleared every time I close the browser, however to test your theory I logged into the router with a different browser with no change.
I then installed the suggested beta which also didn't change the issue. On a theory though, I then restored to factory defaults, re-created the log in credentials, and this time ran through the quick setup with both lans plugged in. Everything works this time, with the only difference being that I initially set up the router with only the primary wan enabled. Thanks for your help Clive, it is appreciated!
Do you still keep the backup? Dev would like to take a look at your backup config.
Let me know if you still keep it. Will ask for it privately.
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@Clive_A Sorry I did not. Since I hadn't gotten everything working at that point I didn't think it necessary to do a backup.
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Hi @Belanthiel
Thanks for posting in our business forum.
Belanthiel wrote
@Clive_A Sorry I did not. Since I hadn't gotten everything working at that point I didn't think it necessary to do a backup.
No worries. I'll try to find a backup from someone else if they run into this issue again. I appreciate your reply.
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