PoE failure on TL-SG2428P

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PoE failure on TL-SG2428P

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PBLH

2024-01-11 02:35:12 - last edited 2024-01-12 02:55:57

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PoE failure on TL-SG2428P

2024-01-11 02:35:12 - last edited 2024-01-12 02:55:57

Model: TL-SG2428P

Hardware Version: V4

Firmware Version: 4.0.1 Build 20211105 Rel.57589

I have a TL-SG2428P that is used to power 13 intercom devices, less than 5 watts per port. This is not a 24x7 deployment. Switch is powered up several hours per day.

The problem that I have is that twice all ports lost power. This happened several months apart. The log shows the following error:

I2C read/write fail occurs on PSE 1-5

I am still able to log into the switch. After a reboot PoE is restored.

Has anyone experience this before and considering updating to latest firmware.

TIA.

1 Accepted Solution

Clive_A

2024-01-12 02:55:00 - last edited 2024-01-12 02:55:57

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Re:PoE failure on TL-SG2428P-Solution

2024-01-12 02:55:00 - last edited 2024-01-12 02:55:57

Hi @PBLH

Thanks for posting in our business forum.

Recommend you contact the support team for a replacement.

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