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PoE on Device, but no Data

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PoE on Device, but no Data

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PoE on Device, but no Data
PoE on Device, but no Data
2024-03-07 07:24:13 - last edited 2024-03-07 07:50:54
Tags: #PoE #Link Down
Model: TL-SG3428XPP-M2  
Hardware Version: V1
Firmware Version: v1.2

Hi,

I got different PoE Devices connected to my SG3428XPP-M2 v1.20 Switch.

However I got Problems with a Roombooking System which powers up but no data is going through. The switch is telling me the power on the Port is on but link is down.

Looks like this

 

 

I also have an SG2008P v3.20 in the same network with the same devices connected and there is no problem. The Port Profile is the same!

 

 

Any ideas?

We also replaced the SG3428XPP-M2. Same problem

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#1
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2 Accepted Solutions
Re:PoE on Device, but no Data-Solution
2024-03-07 07:29:54 - last edited 2024-03-07 07:50:54

Hi @PROXYTEC 
Thanks for posting in our business forum.
Consider if there is an issue with the port speed. Set the port to manual and set it to 100Mbps and see if works. This is a 2.5Gbps switch.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:PoE on Device, but no Data-Solution
2024-03-07 07:50:36 - last edited a week ago

  @Clive_A 

switched the port manual to 100 Mbit Full Duplex. -> Worked. Thank you.

Recommended Solution
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#3
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2 Reply
Re:PoE on Device, but no Data-Solution
2024-03-07 07:29:54 - last edited 2024-03-07 07:50:54

Hi @PROXYTEC 
Thanks for posting in our business forum.
Consider if there is an issue with the port speed. Set the port to manual and set it to 100Mbps and see if works. This is a 2.5Gbps switch.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
  2  
  2  
#2
Options
Re:PoE on Device, but no Data-Solution
2024-03-07 07:50:36 - last edited a week ago

  @Clive_A 

switched the port manual to 100 Mbit Full Duplex. -> Worked. Thank you.

Recommended Solution
  1  
  1  
#3
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Views: 503

Replies: 2

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PoE
Link Down
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