1000 network ports open on the external address?
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.1000 network ports open on the external address?
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
We have just received a report from out pen-testers, who tell us that we have something like 1000 network ports open on our external address; I assume this means our router has something listening on those ports, although I can't rule out that there is some additional hardware between our router and the ISP. Is it to be expected that the TL-ER7206 has those ports open, and if so, what can I do to close them?
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Hi @j4nd3r53n
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240417267, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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Hi @Clive_A
I'm not sure how to produce a backup, then - there doesn't seem to be anything in the menus. Would you be able to guide me?
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Hi @j4nd3r53n
A quick update publicly. We don't reproduce the issue with your config in our lab. Dev failed to find all the ports open.
We believe this is an issue with your network environment.
Please reply to the ticket and let me know your available time and time zone. I will send an email to your ticket as well.
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Hi @j4nd3r53n
Case closed due to no further replies in ticket.
Update to anyone who is looking for help on the similar issue:
Current situation: dev did not reproduce the same issue with his backup. Consider this a problem with the user environment, not the system fault. Ask for remote debug but no further replies.
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