1000 network ports open on the external address?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

1000 network ports open on the external address?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
14 Reply
Re:1000 network ports open on the external address?
2024-04-09 09:05:45

Hi @j4nd3r53n 

Thank you so much for taking the time to post the issue on TP-Link community!

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240417267, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
  0  
  0  
#12
Options
Re:1000 network ports open on the external address?
2024-04-09 09:10:00

Hi  @Clive_A 

 

I'm not sure how to produce a backup, then - there doesn't seem to be anything in the menus. Would you be able to guide me?

  0  
  0  
#13
Options
Re:1000 network ports open on the external address?
2024-04-16 01:11:01

Hi @j4nd3r53n

A quick update publicly. We don't reproduce the issue with your config in our lab. Dev failed to find all the ports open.

We believe this is an issue with your network environment.

Please reply to the ticket and let me know your available time and time zone. I will send an email to your ticket as well.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
  1  
  1  
#14
Options
Re:1000 network ports open on the external address?-Solution
2024-04-24 01:21:40 - last edited 2024-04-24 01:21:48

Hi @j4nd3r53n

Case closed due to no further replies in ticket.

 

Update to anyone who is looking for help on the similar issue:

Current situation: dev did not reproduce the same issue with his backup. Consider this a problem with the user environment, not the system fault. Ask for remote debug but no further replies.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
  0  
  0  
#15
Options
Related Articles